Fraud Investigator I/II – SNAP Compliance & Recovery

State of Louisiana; New Orleans (LA); On-site; USD 29,000 - 31,000; Full time

Benefits offered by this job

SER eligibility

Premium pay up to $2.00/hr

Job summary

The Louisiana Department of Health seeks a Fraud Investigator to examine allegations of SNAP fraud, conduct investigations, interviews, and field visits, and help recover improper payments in Orleans Parish.

You will analyze employment, household, and financial information, prepare referrals, and provide testimony when required, ensuring program integrity while upholding ethics and state regulations.

Qualifications

• Four years of experience in social services; OR
• Six years of full-time work experience in any field plus one year of experience in social services; OR
• A bachelor's degree plus one year of experience in social services; OR
• A bachelor’s degree in social work or a master's degree in a social services field or education.
• EXPERIENCE SUBSTITUTION - 30 semester hours = 1 year up to 120 semester hours total.

Responsibilities

• Receives and reviews allegations of potential SNAP fraud, trafficking, misuse, waste, or abuse.
• Conducts investigations to determine whether SNAP benefits were improperly issued or overpaid.
• Gathers, verifies, and analyzes employment, household, financial, and other relevant information to identify potential program violations.
• Conducts interviews, field visits, and other investigative activities with SNAP participants, employers, and community members.
• Prepares and processes administrative claims or criminal referrals based on investigation findings.
• Appears in court and provides testimony or investigative documentation as required.
• Documents investigation findings and identifies trends or issues to support program integrity, recover ineligible payments, and prevent future SNAP fraud.

Skills

Policies & procedures

Judgment

Critical thinking

Direction

Decisiveness

Ethics & integrity

Driving results

Problem solving

Data use

Education

Bachelor's degree in social work

Master's degree in social services

Social services degree substitution rules

Job description

The Louisiana Department of Health seeks a Fraud Investigator to examine allegations of SNAP fraud, conduct investigations, interviews, and field visits, and help recover improper payments in Orleans Parish.

You will analyze employment, household, and financial information, prepare referrals, and provide testimony when required, ensuring program integrity while upholding ethics and state regulations.