Public Assistance Compliance Investigator I

State of Nevada; Reno (NV); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

Health Insurance

Vacation

Sick Leave

Holidays

Pension/Retirement Plan

Deferred Compensation

No Nevada state income tax

Public Service Loan Forgiveness

Longevity Payments Eligibility

Job summary

The State of Nevada’s Division of Social Services is recruiting a Compliance Investigator 1 to support the Northern I&R Unit. You will handle formal and informal complaints, gather evidence, interview stakeholders, and prepare reports to determine compliance with SNAP, TANF, Medicaid, LIHEAP, and other programs.

You will work under supervision in a training capacity, assisting in investigations and potential sanctions as required, while developing case files and contributing to final disposition

Qualifications

• Bachelor's degree from an accredited college or university in criminal justice, political science, psychology, social work, business administration or closely related field; OR graduation from high school or equivalent education and two years of experience where standard investigative techniques were utilized to make program compliance determinations and prepare detailed reports.

Responsibilities

• Receive informal and formal complaints and determine possible violations and jurisdiction; gather and analyze background information and facts.
• Conduct interviews with complainants, witnesses, employers, and agencies to obtain information regarding violations or noncompliance; develop leads and facts.
• Prepare required forms and notices; review responses and discuss with complainant and respondent.
• Gather evidence (records, bank statements, bills, receipts, etc.) to develop trends; conduct surveillance and serve subpoenas as required.
• Develop case files, maintain logs and reports; file evidence and chronology; utilize information for final case reports for litigation as appropriate.
• Coordinate informal resolutions; negotiate final agreements in writing; monitor adherence to agreements.
• Prepare investigative reports with findings; present to higher authority for sanctions or prosecution; testify as required.
• Maintain logs and statistics on cases; track status and penalties; perform trainings on agency services and regulations.
• Progression to next level possible with satisfactory performance and supervisor recommendation.
• May conduct investigations of business activities to ensure compliance with program rules.

Skills

Investigative techniques

Interviewing

Report writing

Evidence gathering

Analytical thinking

Education

Bachelor's degree or two years experience

Job description

The State of Nevada’s Division of Social Services is recruiting a Compliance Investigator 1 to support the Northern I&R Unit. You will handle formal and informal complaints, gather evidence, interview stakeholders, and prepare reports to determine compliance with SNAP, TANF, Medicaid, LIHEAP, and other programs.

You will work under supervision in a training capacity, assisting in investigations and potential sanctions as required, while developing case files and contributing to final disposition