Fraud Investigation & Security Analyst

Seacoast Bank; Jacksonville (FL); On-site; USD 55,000 - 85,000; Full time

Job summary

Seacoast Bank is seeking a Fraud/Security Investigator to support the Fraud/Security Manager in Florida. This role involves researching and resolving fraud-related issues, monitoring alerts, and assisting with training and loss prevention initiatives across branches.

The ideal candidate will have 3–5 years in banking or law enforcement, strong analytical and communication skills, and a solid understanding of banking regulations. Travel between Florida offices may be required.

Qualifications

• 3 to 5 years' experience in working in a bank or law enforcement environment preferred.
• Minimum of 2 years Loss Prevention experience.
• Strong analytical, communications and decision-making skills.
• Thorough knowledge of applicable laws and regulations.
• Ability to read, analyze and interpret governmental regulations and regulatory guidance.
• PC proficiency with Microsoft Office products including Word and Excel.

Responsibilities

• Investigate, review and analyze cases of fraud, examining data to ensure compliance with internal policies and external regulations.
• Follow up with management for explanations and actions, including approving or denying claims or account closures.
• Review alert solutions to ensure proper steps are taken to mitigate losses.
• Provide follow-up with daily chargebacks for counterfeits, kiting, forgeries and negative accounts.
• Coordinate with law enforcement and regulatory bodies; attend court as necessary.
• Prepare reports and status updates on recovery and fraud investigations.
• Support Chex Systems reporting and post recoveries; resolve disputes.
• Assist in monitoring digital deposits, ATM and fraud alerts and place holds as needed.

Skills

Analytical skills

Communication

Decision making

Attention to detail

Research skills

MS Office

Education

High school diploma + associate degree

Bachelor's degree preferred

Tools

Chex Systems

Surveillance systems

Job description

Seacoast Bank is seeking a Fraud/Security Investigator to support the Fraud/Security Manager in Florida. This role involves researching and resolving fraud-related issues, monitoring alerts, and assisting with training and loss prevention initiatives across branches.

The ideal candidate will have 3–5 years in banking or law enforcement, strong analytical and communication skills, and a solid understanding of banking regulations. Travel between Florida offices may be required.