Fraud Detection Operations Specialist – Deposit Accounts

SSB002 SOUTHSTATE BANK, NATIONAL ASSOCIATION; North Charleston (SC); Hybrid; USD 42,000 - 54,000; Full time

Job summary

SOUTHSTATE BANK, NATIONAL ASSOCIATION is seeking a Deposit Operations Fraud Support Specialist to monitor consumer and commercial accounts, process transactions, and reconcile records with a focus on fraud detection and risk mitigation.

The role requires in-office presence on a weekly basis at one of the listed locations, with Charleston, SC among the options, and emphasizes strict adherence to security standards and confidentiality of customer data.

Qualifications

• Education: High School Diploma or equivalent.
• Minimum 2 years total in banking experience.
• Proficient with Microsoft Word, Excel, Outlook, Teams, and other departmental software.

Responsibilities

• Perform critical maintenance on customer accounts and assist with fraud prevention.
• Conduct in-depth research into records and transactions to resolve issues while following regulations.
• Assist internal customers with inquiries and guide them through procedures.
• Conduct manual reviews to identify errors not caught by automation.
• Communicate findings and recommendations clearly to teams and customers.

Skills

Attention to detail

Analytical skills

Time management

Communication

Confidentiality

Education

High School Diploma

Tools

Microsoft Word

Excel

Outlook

Teams

Job description

SOUTHSTATE BANK, NATIONAL ASSOCIATION is seeking a Deposit Operations Fraud Support Specialist to monitor consumer and commercial accounts, process transactions, and reconcile records with a focus on fraud detection and risk mitigation.

The role requires in-office presence on a weekly basis at one of the listed locations, with Charleston, SC among the options, and emphasizes strict adherence to security standards and confidentiality of customer data.