Fraud Detection & Investigation Analyst

Fairygodboss; Birmingham (AL); On-site; USD 53,000 - 96,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Job summary

PNC is seeking an in-office Detection & Investigation Associate within Enterprise Fraud Detection, with responsibilities spanning multiple locations including Birmingham, AL, Louisville, KY, Pittsburgh, PA and Strongsville, OH.

You will investigate and mitigate suspicious bank activity, review for ID Theft, account takeover, or first-party fraud, and collaborate with internal and external stakeholders to prevent losses and support investigations.

Qualifications

• University/college degree required, with 2+ years of relevant experience.
• In lieu of a degree, comparable education and experience may be considered.

Responsibilities

• Sign in on time, ready to work
• Review accounts for potential ID Theft, Account Take over or potential First Party Fraud
• Review accounts with suspicious ACH transactions that may be a result of fraud
• Make decisions based on analysis, trends and patterns
• Fraud loss mitigation
• Work as an individual making fraud related decisions with minimal help needed from management in the decision making process
• Must have ability to work with other service partners in relation to fraud cases, reviews, reports, and rules
• Be a team partner in completing all work functions assigned to the team
• Actively participate in meetings, coaching, and conversations with leadership, other team members and service partners
• Ability to see patterns and trends in relation to logic and rules of potential fraud.
• Take on stretch assignments
• Assist with build out of new processes
• Act as Subject Matter Expert

Skills

Analytical Thinking

Customer Solutions

Decision Making

Operational Risks

Problem Resolution

Researching

Risk Mitigation Strategies

Education

Bachelors

Job description

PNC is seeking an in-office Detection & Investigation Associate within Enterprise Fraud Detection, with responsibilities spanning multiple locations including Birmingham, AL, Louisville, KY, Pittsburgh, PA and Strongsville, OH.

You will investigate and mitigate suspicious bank activity, review for ID Theft, account takeover, or first-party fraud, and collaborate with internal and external stakeholders to prevent losses and support investigations.