Lead Fraud Detection & Investigation Analyst

PNC; Louisville (KY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical/Prescription coverage

Dental and vision options

Life insurance

Disability protection

401(k) with company match

Pension and stock purchase plans

Educational assistance

Wellness program

Paid time off

Job summary

PNC in Louisville, KY is seeking a Detect & Investigation Analyst Lead within its Technology organization. The role handles review and processing of check fraud claims on behalf of customers, other financial institutions, and the US Treasury, focusing on endorsement and altered check issues.

The analyst validates incidents by gathering and storing case documentation, reviews transactions to mitigate fraud risk, and may contact customers, partners, legal, banks, and law enforcement.

Qualifications

• Strong analytical thinking and attention to detail.
• Experience with bank fraud investigations preferred.
• Ability to communicate with clients, law enforcement, and partners.

Responsibilities

• Reviews and investigates customer cases, reports and work for potential and actual loss.
• Researches and analyzes bank activities to detect and prevent fraud.
• Uses defined research procedures to identify and resolve issues.
• Prepares and maintains documentation and coordinates with stakeholders.

Skills

Analytical Thinking

Bank Fraud

Customer Solutions

Decision Making

Fraud Auditing

Fraud Detection

Operational Risks

Problem Resolution

Researching

Risk Mitigation Strategies

Education

Bachelor's degree

Tools

COR/CIF Mainframe

Service Browser

Excel

Job description

PNC in Louisville, KY is seeking a Detect & Investigation Analyst Lead within its Technology organization. The role handles review and processing of check fraud claims on behalf of customers, other financial institutions, and the US Treasury, focusing on endorsement and altered check issues.

The analyst validates incidents by gathering and storing case documentation, reviews transactions to mitigate fraud risk, and may contact customers, partners, legal, banks, and law enforcement.