Fraud Detection & Investigation Specialist

PNC; Louisville (KY); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

In-office environment

Collaborative team culture

Job summary

PNC seeks a Detection & Investigation Associate to join our Enterprise Fraud Detection team in Louisville, KY, with additional locations in Pittsburgh, Strongsville, and Birmingham. The role involves investigating suspicious bank activity, reviewing accounts for ID theft or account takeover, and supporting fraud risk mitigation efforts in an in-office setting.

The successful candidate will review suspicious transactions, work with internal and external stakeholders, and help develop and

Qualifications

• Experience in fraud detection or related field.
• Ability to review accounts for potential ID theft, account take over, or first-party fraud.
• Strong analytical skills to identify patterns and trends in fraud cases.

Responsibilities

• Sign in on time, ready to work.
• Review accounts for potential ID Theft, Account Take over or First Party Fraud.
• Review accounts with suspicious ACH transactions that may be fraud.
• Make decisions based on analysis, trends and patterns.
• Fraud loss mitigation and escalation when needed.
• Collaborate with service partners on cases, reviews and rules.
• Participate in meetings and coaching with leadership and team members.
• Identify patterns and trends in fraud logic and rules.
• Assist with build out of new processes and act as Subject Matter Expert.

Skills

Analytical Thinking

Customer Solutions

Decision Making

Operational Risks

Problem Resolution

Researching

Risk Mitigation Strategies

Job description

PNC seeks a Detection & Investigation Associate to join our Enterprise Fraud Detection team in Louisville, KY, with additional locations in Pittsburgh, Strongsville, and Birmingham. The role involves investigating suspicious bank activity, reviewing accounts for ID theft or account takeover, and supporting fraud risk mitigation efforts in an in-office setting.

The successful candidate will review suspicious transactions, work with internal and external stakeholders, and help develop and