Fraud Case Lead — High-Value Clients (Hybrid)

The Vanguard Group; Scottsdale (AZ); Hybrid; USD 115,000 - 170,000; Full time

Job summary

The Vanguard Group seeks a Fraud Lead to own end-to-end fraud cases, engage high-net-worth clients, and coordinate with internal teams in a hybrid work environment. You will perform in-depth risk assessment, document findings, and escalate issues to ensure secure and timely resolutions while maintaining client trust and regulatory compliance.

Strong analytical abilities and meticulous case management are essential, as is the ability to communicate complex updates to clients and partners.

Responsibilities

• Own end-to-end fraud cases.
• Engage high-net-worth clients and coordinate with internal teams.
• Perform in-depth risk assessment, document findings, and escalate when needed to ensure secure resolutions.
• Communicate complex updates to clients and partners with clarity.

Job description

The Vanguard Group seeks a Fraud Lead to own end-to-end fraud cases, engage high-net-worth clients, and coordinate with internal teams in a hybrid work environment. You will perform in-depth risk assessment, document findings, and escalate issues to ensure secure and timely resolutions while maintaining client trust and regulatory compliance.

Strong analytical abilities and meticulous case management are essential, as is the ability to communicate complex updates to clients and partners.