Fraud Analyst: Protect & Resolve Client Accounts

JPMorganChase; Plano (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

JPMorganChase in Plano, TX is seeking a Fraud Analyst to support clients with fraud detection, remediation, and recovery solutions. You will work with internal teams and clients to provide a white glove experience during remediation, securing accounts, handling claims, and making the client whole.

The role emphasizes analytical problem-solving in a fast-paced environment, with opportunities to strengthen your fraud acumen and grow within a leading financial institution.

Qualifications

• Proficient in delivering excellent written and oral communications at an executive level.
• Demonstrated ability to excel in dynamic, fast-paced environments by swiftly adapting to evolving demands and challenges.
• Skilled in handling highly confidential client details with professionalism, adhering to firm storage and retention requirements.
• Demonstrates strong organizational skills, attention to detail, and excellent follow-up habits.

Responsibilities

• Identify and mitigate potential fraud risks using analytical skills to ensure robust protection for our clients.
• Collaborate seamlessly with various departments to enhance fraud detection and prevention strategies.
• Investigate detailed US & International Private Bank fraud activities, using problem-solving abilities to uncover insights.
• Manage detailed reviews with tight deadlines, prioritizing tasks and managing time effectively.
• Detect and address fraud indicators with keen attention to detail, ensuring swift remediation.
• Communicate clearly and concisely with clients and team members to facilitate understanding and action.

Skills

Executive-level communication

Adaptability in fast-paced env.

Handling confidential information

Organizational skills and follow-up

Job description

JPMorganChase in Plano, TX is seeking a Fraud Analyst to support clients with fraud detection, remediation, and recovery solutions. You will work with internal teams and clients to provide a white glove experience during remediation, securing accounts, handling claims, and making the client whole.

The role emphasizes analytical problem-solving in a fast-paced environment, with opportunities to strengthen your fraud acumen and grow within a leading financial institution.