Frank & Andrea | Minneapolis - Assistant General Manager

Tier1usa; Minneapolis (MN); On-site; USD 47,000 - 63,000; Full time

Benefits offered by this job

Performance-based incentives

Job summary

Tier1usa in Minneapolis seeks an Assistant General Manager to support the General Manager in daily operations, ensuring customer satisfaction and driving restaurant performance. This role suits someone passionate about food service, thrives in a fast-paced setting, and is ready to lead a team.

The position requires 1+ years of restaurant management, a high school diploma or GED, and strong leadership and communication skills, with a focus on labor cost control, scheduling, inventory, and vendor

Qualifications

• High school diploma or GED required.
• 1+ years of restaurant managerial experience.
• Excellent communication and leadership skills.

Responsibilities

• Customer Service: Oversee and ensure exceptional customer service by the team.
• Training: Ensure Shift Leaders are properly trained and prepared to lead their teams.
• Monitoring Labor Costs: Track and manage labor costs to stay within budget and assist shifts with staffing.
• Scheduling: Create and manage schedules for the team with optimal shift coverage.
• Hiring and Staffing Recommendations: Provide recommendations for hiring decisions aligned to scheduling needs.
• Managing: Oversee Shift Leaders and Team Members to meet performance standards and policies.
• Inventory Management: Oversee inventory, ensure stock levels and minimize waste.
• Vendor Management: Manage relationships with vendors and place orders as needed.
• Cash Handling: Supervise cash handling procedures and participate as needed for accuracy.
• Oil Disposal: Check oil barrels and arrange pick up as required.

Skills

Supervisory skills

Operations management

Customer service

Communication

Leadership

Food safety

Labor cost control

Spanish (preferred)

Education

High school diploma or GED

Job description

Address 1235 4th Street Southeast, Minneapolis, MN, 55414, US

Compensation $55,000.00/year

Schedule Full time

Job Type Permanent

Description

Assistant General Manager Role: The Assistant General Manager (AGM) plays a crucial role in supporting the General Manager in overseeing daily operations, ensuring a high level of customer satisfaction, and maintaining efficient restaurant performance. This position is ideal for someone who is passionate about food service, thrives in a fast-paced environment, and is ready to take on a leadership role.

Essential/Primary responsibilities

• Customer Service: Oversee and ensure that exceptional customer service is consistently provided by all members of the team.
• Training: Ensure that Shift Leaders are properly trained and prepared to lead their teams effectively.
• Monitoring Labor Costs: Track and manage labor costs to ensure they are within budget and provide assistance for shift leaders with staffing.
• Scheduling: Create and manage schedules for the team, ensuring optimal coverage for all shifts.
• Hiring and Staffing Recommendations: Provide recommendations for hiring decisions for General Manager in accordance with scheduling needs.
• Managing: Oversee Shift Leaders and Team Members, ensuring they meet performance standards and adhere to company policies.
• Inventory Management: Oversee and manage inventory, ensure stock levels are adequate and waste is minimized.
• Vendor Management: Manage relationships with vendors, placing orders as needed to ensure product availability.
• Cash Handling: Supervise cash handling procedures and engage directly in cash handling as needed to ensure accuracy and security.
• Oil Disposal: Check oil barrels and call company for pick up when necessary (Monthy?)

Secondary Responsibilities

• Attend Bi-annual staff meetings
• Attend meetings with General Managers to discuss operations, logistics, etc
• Execute a variety of different tasks as needed in accordance with General Management requests

Skills/Competencies to include

• Knowledge of supervisory practices and procedures
• Strong operational skills in a fast-paced food service environment
• Excellent communication and interpersonal skills.
• Strong organizational and problem-solving abilities
• Knowledge of food safety and sanitation procedures
• Ability to manage labor costs and optimize staffing.
• Strong proficiency in using modern communication and productivity tools is essential.
• Preferred Bilingual in Spanish – reading, writing and speaking preferred

Physical Demands

• Ability to stand for extended periods and work in a fast-paced environment.
• May require lifting up to 50 lbs.

Years of Experience

1+ years of restaurant managerial experience

Education

Highschool Diploma or GED required.

Benefits

Competitive hourly wage with performance based incentives.

Availability

40 hours; requires flexible schedule to meet demands of the business.