A multi-brand franchising company is seeking an Operations Training Manager in Dallas. This role involves designing and overseeing training for franchisees to ensure excellent service standards and operational procedures. Responsibilities include developing comprehensive training programs, managing pre-opening training, and providing on-site support during grand openings. The ideal candidate will have experience in training management, instructional design, and possess strong leadership skills.
Qualifications
Previous experience in a Training Manager role, preferably in hospitality or retail.
Experience in instructional design or curriculum development.
Strong ability to lead and mentor franchisees.
Responsibilities
Develop training programs for new openings and ongoing initiatives.
Manage pre-opening training timelines and oversee training sessions.
Provide on-site support during soft openings and deliver training.
Skills
Training Management
Instructional Design
Leadership
Verbal Communication
Organizational Skills
Learning Management Systems (LMS)
Microsoft Office Suite
Education
Bachelor’s degree in Restaurant Management or related field
Job description
A multi-brand franchising company is seeking an Operations Training Manager in Dallas. This role involves designing and overseeing training for franchisees to ensure excellent service standards and operational procedures. Responsibilities include developing comprehensive training programs, managing pre-opening training, and providing on-site support during grand openings. The ideal candidate will have experience in training management, instructional design, and possess strong leadership skills.