Franchise Program Lead - Growth & Operations

United Franchise Group.; West Palm Beach (FL); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive training at headquarters

Travel opportunities

Medical, Dental, Vision, and Life ins.

Short- and Long-term disability ins.

Generous time off and paid Holidays

401(k) plan with company match

Employee Development Programs

Social gatherings and team building

Job summary

United Franchise Group in West Palm Beach is seeking a Project Manager to oversee Accurate Franchising (AFI) client development from start to finish. You will coordinate brand initiatives, operations, legal documents and marketing collateral to support franchisor partners and drive growth.

The role requires strong communication, vendor management and the ability to lead cross-functional projects, with travel as needed to trade shows and regional meetings.

Qualifications

• Bachelor's degree or equivalent from four-year college or university, or equivalent combination of education and experience.
• 5–10 years related experience and/or training.
• Strong working knowledge of Microsoft Office Suite, Google Chrome, CRM systems, and scheduling software.
• Experience in franchising, consulting, or working with business owners and managing cross-functional projects.

Responsibilities

• Communicate clearly and effectively with franchisor clients and stakeholders.
• Coordinate kickoff meetings with vendors and AFI clients.
• Manage multiple projects with thoroughness and professionalism.
• Hold vendors to high standards set by United Franchise Group.
• Attend monthly managers meetings and conduct weekly/bi-weekly calls.
• Coordinate FDD review meetings with attorneys and clients.
• Review processes to maximize efficiencies and suggest improvements.
• Identify stakeholders and vendors for portfolio review.
• Document progress in the Client Relationship Management platform.
• Minimal travel to support AFI clients.
• Conduct strategic planning sessions on franchise laws and regulations.

Skills

Project management

Cross-functional collaboration

Franchise industry knowledge

Vendor coordination

Communication skills

Education

Bachelor's degree or equivalent

Associate’s degree or equivalent

5–10 years related experience

Tools

Microsoft Office Suite

Google Chrome

CRM systems

Scheduling software

Job description

United Franchise Group in West Palm Beach is seeking a Project Manager to oversee Accurate Franchising (AFI) client development from start to finish. You will coordinate brand initiatives, operations, legal documents and marketing collateral to support franchisor partners and drive growth.

The role requires strong communication, vendor management and the ability to lead cross-functional projects, with travel as needed to trade shows and regional meetings.