Franchise Operations & Support Coach

Five Star Franchising; North Attleborough (MA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Disability Insurance

Supplemental Life Insurance

Generous Paid Time Off

Job summary

Five Star Franchising seeks an entry-level Franchise Business Coach to support franchise owners nationwide from our North Attleborough office. You will help with systems, orders, and access to operational resources, ensuring teams have tools needed to run successful franchises.

You will collaborate with home office teams and franchise owners, demonstrating leadership potential, organization, and a drive to learn in a dynamic franchising environment.

Qualifications

• Leadership potential and a strong desire to learn.
• Bachelor's degree in business, communications, or a related field preferred.
• Strong written and verbal communication skills.
• Excellent organizational and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and follow-through.
• Ability to build relationships with franchise owners and internal teams.
• Comfort working with spreadsheets, internal systems, and operational tools.

Responsibilities

• Serve as a key point of contact between franchise owners and the Mosquito Shield home office.
• Assist franchise owners with product ordering, supply coordination, and operational support.
• Respond to franchisee questions related to systems, products, orders, and operations.
• Help franchise owners access tools, resources, and best practices within the Mosquito Shield system.
• Coordinate with internal teams to resolve franchisee needs.
• Assist with onboarding and supporting new franchise owners entering the system.
• Help prepare and organize franchise meetings, calls, and training sessions.
• Maintain accurate records and documentation for franchise owners.
• Build strong working relationships with franchise owners and internal teams.
• Other duties as assigned.

Skills

Leadership potential

Organizational skills

Willingness to learn

Communication skills

Problem solving

Multi-tasking

Attention to detail

Relationship building

Spreadsheets

Internal systems

Education

Bachelor's degree in business/communications/related field

Tools

Spreadsheets

Internal systems

Operational tools

Job description

Five Star Franchising seeks an entry-level Franchise Business Coach to support franchise owners nationwide from our North Attleborough office. You will help with systems, orders, and access to operational resources, ensuring teams have tools needed to run successful franchises.

You will collaborate with home office teams and franchise owners, demonstrating leadership potential, organization, and a drive to learn in a dynamic franchising environment.