Franchise Implementation Specialist

ADP; Elk Grove Village (IL); On-site; USD 22,317 - 44,579; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Matched retirement savings

Wellness program

Disability insurance

Paid vacation

Paid volunteer time off

Job summary

Fairygodboss is seeking an Implementation Specialist to onboard new clients and ensure they effectively use ADP products. You will consult with clients, analyze their needs, and implement ADP technologies.

The ideal candidate has client service experience, understands business processes, and can communicate effectively. The role offers a compensation range of $16.20 – $32.36 per hour along with various benefits including insurance and paid time off.

Qualifications

• At least three years of experience in a client service/customer service environment.
• One year of business consulting experience preferred.
• A college degree is desirable but not required.

Responsibilities

• Consult with clients to understand their business needs.
• Implement ADP technologies and analyze existing systems.
• Partner with ADP associates in sales and service.

Skills

Client service experience

Communication skills

Multi-tasking

Business consulting experience

Education

Relevant work experience or military experience

Job description

Implementation Specialist

ADP is hiring an Implementation Specialist to onboard new clients and ensure they are comfortable using our products and services. The role focuses on delivering solutions that exceed client expectations while working with internal ADP teams and clients.

Responsibilities

• Consult with clients to deliver a comprehensive ADP solution, partnering to understand their business and related needs.
• Implement ADP technologies by analyzing existing systems, interface requirements, and business processes, and incorporating new tools and approaches.
• Partner internally with ADP associates in sales and customer service, exchanging routine information and addressing priorities, timeliness, and issues.
• Multi‑task and communicate effectively, managing multiple time‑sensitive follow‑ups and projects while providing clear, concise information.

Qualifications

• At least three years of experience in a client service/customer service environment, with at least one year of business consulting experience.
• A college degree is desirable but not required; acceptable alternative experience includes relevant work experience above or military experience.

Benefits

• Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short and Long‑Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off.
• Compensation range: $16.20 – $32.36 per hour.

Diversity, Equity, Inclusion & Equal Employment Opportunity

ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic. Hiring decisions are based upon ADP’s operating needs and applicant merit, including qualifications, experience, ability, availability, cooperation, and job performance.