Implementation Consultant I - Client Change

Fairygodboss; Tempe (AZ); On-site; USD 38,900 - 78,800; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Matched Retirement Savings

Wellness Program

Paid Volunteer Time Off

Job summary

Fairygodboss is seeking an Implementation Consultant II to join ADP in Tempe, Arizona. This role involves consulting with clients to provide tailored ADP solutions, leveraging consulting expertise to ensure optimized onboarding experiences. The ideal candidate will have a strong foundation in business consulting and client service, with effective analytical and communication skills.

With competitive compensation between $38,900.00 - $78,800.00 per year, the position offers a comprehensive benefits package, promoting an inclusive and ethical work environment.

Qualifications

• At least 3 years of experience in client service/customer service.
• Minimum 1 year of business consulting experience.

Responsibilities

• Consult with clients to deliver a comprehensive ADP solution.
• Guide clients towards the best solution for their business needs.
• Analyze existing systems and interface requirements.

Skills

Client relationship skills

Analytical skills

Communication skills

Time management skills

Learning agility

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

Applications for this posting will be accepted until 01/20/2025

Unlock Your Career Potential: Implementation at ADP

Do you have a passion for out-of-the-box thinking and a commitment to making sure customers get the most for their investments? At ADP, the Implementation team is driven by our customers' success. With us, you'll combine your analytic and project management skills with your ability to simplify complex information—helping customers develop the skills and confidence to use our products with ease. You provide the expert support that makes our integrated solutions stand out in an increasingly competitive global marketplace.

ADP is hiring an Implementation Consultant II

In this position, you'll leverage our top-ranked training programs and world-class service guidelines, along with your business consulting expertise, to create exceptional onboarding experiences for each product or service implementation.

OUR CORE VALUES

Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, and Social Responsibility.

RESPONSIBILITIES

• Consult with clients to deliver a comprehensive ADP solution
• Guide and drive the client towards the best solution for their business needs
• Analyze existing systems, interface requirements, business processes
• Partner with clients to understand their business and related needs
• Incorporate new processes, tools and approaches when recommending an ADP solution
• Utilize broad knowledge to recommend solutions to the client when appropriate
• Understand client business issues and concerns and recommend and implement appropriate solution
• Build long‑term relationship and trust
• Interact/collaborate with ADP associates in sales and customer service
• Exchange routine information with members of client project team, including priorities, timeliness, issues as they arise

QUALIFICATIONS REQUIRED

• At least 3 years of experience working in a client service/customer service environment
• At least 1 year of business consulting experience
• Bachelor's degree or equivalent in education and experience

PREFERRED QUALIFICATIONS

• Proven ability to maintain focus and work effectively with multiple demands
• Ability to work both independently to provide solutions to the client and as part of a team to accomplish tasks
• Strong client relationship skills including the ability to influence client and guide the client to best solution to help resolve their client needs
• Must be comfortable working in a performance‑based and structured environment while demonstrating high ethical standards
• Must be able to recognize basic procedural issues as they arise, and elevate to the appropriate level
• Ability to demonstrate learning agility and critical thinking skills and apply basic concepts in new situations
• Proficient in the latest web technologies and working knowledge of various operating systems
• Excellent analytical skills and time management skills
• Excellent communication skills both verbal and written
• Proficient using Microsoft Office

SALARY & BENEFITS

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. The compensation for this role is $38,900.00 - $78,800.00 / Year.

We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long‑Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more.

DIVERSITY, EQUITY, INCLUSION & EQUAL EMPLOYMENT OPPORTUNITY

ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

ETHICS AT ADP

ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace.