Franchise Growth Manager: Sales, Ops & Marketing

Stratus Building Solutions; Lenexa (KS); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Parental leave

Job summary

Stratus Building Solutions in Lenexa, KS is seeking an Office Growth Manager who will drive regional growth and franchise success, blending sales, operations, marketing, and customer service to support franchise owners and ensure smooth daily office operations.

You will manage disclosures, close new franchise agreements, and maintain CRM records; bilingual English/Spanish is required. This role also supports onboarding and cross-team collaboration for efficient daily workflows.

Qualifications

• Bilingual English and Spanish required.
• Experience in sales, operations or administrative leadership.
• Strong organizational and multitasking skills.
• CRM, Microsoft Office, and social media proficiency.
• Customer-focused mindset with passion for helping others succeed.

Responsibilities

• Franchise Sales & Growth: Conduct franchise presentations, manage disclosures, and close a minimum of 2 new franchise agreements per month while maintaining accurate CRM records.
• Administration & Compliance: Handle account processing, insurance compliance, records management, and onboarding documentation.
• Financial Oversight: Review franchisee statements, collaborate with accounting, and communicate on outstanding balances.
• Marketing & Brand Support: Post weekly social media content, support campaigns and events, request reviews, and report engagement metrics.
• Customer Service: Manage incoming calls, schedule appointments, support inspections, and provide a professional front-desk experience.
• Training & Collaboration: Support franchisee onboarding and training completion while serving as a communication hub across teams.

Skills

Bilingual English/Spanish

Sales experience

Operations leadership

CRM proficiency

Microsoft Office & Social media

Customer-focused mindset

Tools

CRM software

Microsoft Office

Social media platforms

Job description

Stratus Building Solutions in Lenexa, KS is seeking an Office Growth Manager who will drive regional growth and franchise success, blending sales, operations, marketing, and customer service to support franchise owners and ensure smooth daily office operations.

You will manage disclosures, close new franchise agreements, and maintain CRM records; bilingual English/Spanish is required. This role also supports onboarding and cross-team collaboration for efficient daily workflows.