Franchise Compliance Specialist

Fresh Food Concepts, LLC; Richardson (TX); Presencial; USD 70.000 - 100.000; Jornada completa

Descripción de la vacante

Fresh Food Concepts, LLC is seeking a Franchise Compliance Specialist to ensure franchisees meet operational, legal, and brand standards across the network.

You will monitor, audit, and report on compliance, and provide guidance, training, and support to franchisees to maintain consistent operations across locations. The role also supports the franchise lifecycle through FDDs, Franchise Agreements, renewals, Joinder, and termination notices.

Formación

• Bachelor's degree in business administration, Law, or a related field.
• 3–5 years of experience in compliance, legal, or franchise operations.
• Experience in the prepared foods industry is highly desirable.

Responsabilidades

• Conduct regular compliance audits across franchise locations.
• Develop and maintain understanding of franchise agreements and applicable laws.
• Collaborate with legal and operational teams to update compliance standards.
• Provide training and resources to franchisees on compliance requirements.
• Prepare detailed reports on compliance status and corrective actions.
• Serve as primary contact for franchisees on compliance issues.
• Monitor industry trends and regulatory changes affecting operations.
• Assist in developing compliance documentation and training materials.
• Participate in onboarding for new franchisees and ensure alignment with standards.

Conocimientos

Analytical skills

Communication skills

Detail oriented

Multitasking

Travel readiness

Educación

Bachelor's degree in business administration, Law, or a related field

Herramientas

Microsoft Office Suite

Compliance management software

Descripción del empleo

Description

The Franchise Compliance Specialist ensures that all franchisees within the GBC Food Services, LLC network adhere to the established operational, legal, and brand standards. This role involves regular monitoring, auditing, and reporting to ensure compliance with franchise agreements and regulatory requirements. The specialist will work closely with franchisees to provide guidance, training, and support to maintain consistent operations across all locations.

This role is responsible for supporting the franchise lifecycle through the timely preparation and issuance of Franchise Disclosure Documents (FDDs), Franchise Agreements (FAs), renewals, Joinder Agreements, and termination notices; maintaining accurate franchise records; monitoring compliance activities; and coordinating required documentation and follow-up.

The specialist will work closely with franchisees, Sales, Operations, Regional Managers, Legal, Accounting, and other internal teams to ensure franchise documentation, agreements, renewals, ownership changes, and compliance requirements are completed accurately and within established timelines.

Key Responsibilities:

• Conduct regular compliance audits across all franchise locations to ensure adherence to franchise agreements, company policies, and legal requirements.
• Develop and maintain a comprehensive understanding of franchise agreements and applicable laws, including labor laws, health and safety regulations, and food service standards.
• Collaborate with legal and operational teams to update and revise compliance standards as needed.
• Provide training and resources to franchisees on compliance requirements and best practices.
• Prepare detailed reports on compliance status, identifying areas of non-compliance, and recommending corrective actions.
• Serve as the primary point of contact for franchisees on compliance-related issues, providing guidance and resolving concerns.
• Monitor industry trends and changes in regulations that could impact franchise operations.
• Assist in the development of compliance-related documentation, such as manuals, checklists, and training materials.
• Participate in the onboarding process for new franchisees, ensuring they understand and commit to compliance standards.
• Escalate significant compliance issues to senior management and collaborate on resolution strategies.

Competencies:

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Detail-oriented with the ability to manage multiple tasks and priorities.
• Ability to work independently and exercise sound judgment.
• Proficient in Microsoft Office Suite and compliance management software.
• Strong understanding of legal and regulatory requirements in the franchise industry.

Requirements

Required Skills/Abilities:

• Ability to interpret and apply complex regulations and franchise agreements.
• Strong organizational skills with the ability to maintain thorough records and documentation.
• Excellent negotiation and conflict resolution skills.
• Ability to travel as needed to conduct on-site audits and training sessions.

Education and Experience:

• Bachelor's degree in business administration, Law, or a related field.
• At least 3-5 years of experience in compliance, legal, or franchise operations.
• Experience in the prepared foods industry is highly desirable.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Ability to travel to various franchise locations as required.
• Must be able to lift up to 15 pounds at times.

Work Environment:

• Work is primarily performed in an office setting, with occasional travel to franchise locations.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.