Franchise Business Coach

Dwyer Franchising LLC; Waco (TX); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Comprehensive benefit offerings

Equity and bonus opportunities

Job summary

Neighborly is seeking a Franchise Business Coach on the Mr. Rooter team.

The role focuses on providing operational support to franchise owners, guiding strategic planning, and communicating with the franchisor to improve the franchise system. The position requires a bachelor’s degree or equivalent plus 5 years in franchise/business consulting or small business ownership, with strong knowledge of P&L and profitability drivers.

Qualifications

• Bachelor's degree or a combination of education and equivalent experience is required.
• 5 years of franchise/business consulting/small business owner experience required.
• Knowledge of Profit & Loss and how to drive profitability is required.

Responsibilities

• Provide operational support to franchise owners, from day-to-day operations to strategic planning.
• Communicate with the franchisor and update on franchisee status, giving feedback on the system.
• Gather and analyze data used to track franchisee performance and identify improvements.
• Motivate and coach franchisees, providing feedback and helping set goals.
• Enforce franchise compliance and ensure adherence to franchisor rules and regulations.

Skills

Franchise consulting

P&L knowledge

Operations concepts

Coaching

Data analysis

Education

Bachelor's degree or equivalent

Job description

Are you looking for a place where you can bring your drive? Welcome to Neighborly—the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your drive to the table as we unlock new doors together, taking your career to the next level. Bring your experience and be empowered to innovate.

As a Franchise Business Coach on the Mr. Rooter team, a typical day for you will include: Providing operational support to franchise owners, including anything from helping them with day‑to‑day operations to guiding strategic planning. Communicate with the franchisor, keeping them updated on the status of franchisees and providing them with feedback on the franchise system. Gathering and analyzing data used to track franchisee performance and identify areas for improvement. Motivate and coach franchisees. This could involve providing them with feedback, helping them to set goals, and celebrating their successes. Enforce franchise compliance, ensuring that franchise owners are following the franchisor's rules and regulations. Bring your skills and be inspired to achieve success.

Required qualifications

A bachelor’s degree or a combination of education and equivalent experience is required. 5 years of franchise/business consulting/small business owner. Understanding of the business’s Profit & Loss, and how to drive profitability. Knowledge of a variety of field operation concepts, practices, and procedures is required.

Work Environment & Schedule

Full-time, Monday–Friday, 8:00 AM–5:00 PM CT. Hybrid work model Office locations: 500 E John Carpenter Fwy, Irving, TX 1010 N University Parks Drive, Waco, TX.

Competitive Pay

Commensurate with experience.

Benefits

• Comprehensive benefit offerings available through: Neighborly Benefits
• Financial Benefits: Equity and bonus opportunities.

Physical Requirements

The physical demands described here are representative of those required to successfully perform the essential functions of this role. The Associate must be able to stand and sit in an office environment; see, hear, and communicate effectively; and use standard office equipment and computers. This role also requires the ability to lift and move equipment, supplies, and materials, including items weighing up to 25 pounds. The Associate is exposed to typical office working conditions. Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions.

Equal Employment Opportunity

Neighborly® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity and encouraged to be their authentic self.

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Brand: MRR Mr Rooter Neighborly is a local network of home service brands that will connect you to very specific vetted local experts. Our family of service professionals work with rigorous quality standards to repair, maintain, and enhance your home. Neighborly has been in operation since 1981. Since that time—when we started with just one brand—we’ve grown to a community of over 28 global consumer brands focused on repairing, maintaining and enhancing customers’ homes and properties. More than 40 years later, 5,500 franchise owners in six countries all over the globe now represent our service‑based franchise company. Neighborly’s Family of Home Service Brands: Neighborly Aire Serv Dryer Vent Wizard Five Star Painting Glass Doctor HouseMaster Molly Maid Mosquito Joe Mr. Appliance Mr. Electric Mr. Handyman Mr. Rooter Plumbing Portland Glass Precision Door Service Rainbow Restoration Real Property Management ShelfGenie The Grounds Guys Window Genie ProTect Painters