Franchise Account Manager

Paycom; East Liverpool (OH); On-site; USD 55,000 - 85,000; Full time

Job summary

myFranchise Bookkeeper, part of True North, is seeking a Franchise Account Manager to act as trusted financial advisor to franchise owners nationwide. You will manage bookkeeping in QuickBooks Online, deliver insightful financial reporting, and help clients understand their performance while maintaining organized, compliant records.

You will lead month-end close processes, build strong relationships with franchisees, and translate data into actionable guidance that supports growth and

Qualifications

• Bachelor's degree preferred; Associate degree with bookkeeping experience considered.
• QuickBooks Online experience required; QuickBooks ProAdvisor certification strongly preferred.
• Strong understanding of bookkeeping, reconciliations, financial reporting, and month-end close processes.

Responsibilities

• Serve as the primary bookkeeping and financial contact for franchisee clients.
• Lead month-end close and financial statements preparation.
• Build strong client relationships and provide proactive support.
• Translate financial data into actionable business insights for franchisees.
• Provide guidance to help franchisees make informed financial decisions.

Skills

Communication

Organization

Client management

Attention to detail

Follow-up

Education

Bachelor's degree in Accounting/Finance

Associate degree with bookkeeping experience

Tools

QuickBooks Online

Excel/Google Sheets

QuickBooks ProAdvisor

Job description

Franchise Account ManagermyFranchise Bookkeeper | A True North CompanyFull-Time | Salaried ExemptHelp Franchise Owners Build Stronger Businesses Through Better Financial LeadershipAre you a detail-oriented accounting professional who enjoys working directly with clients, solving problems, and helping small businesses succeed? At myFranchise Bookkeeper, we are looking for a highly organized and relationship-driven Franchise Account Manager to become a trusted financial partner to franchise business owners across the country.This is more than a bookkeeping role. As a Franchise Account Manager, you’ll combine accounting expertise with client relationship management to help franchisees better understand their financial performance, improve decision-making, and stay financially organized. You’ll work closely with entrepreneurs and franchise operators while becoming an expert in franchise-focused bookkeeping and financial operations.If you enjoy building relationships, working independently, and making a direct impact on client success, this is an exciting opportunity to grow your career within a fast-paced and expanding organization.What You’ll DoBecome a Trusted Financial AdvisorServe as the primary bookkeeping and financial contact for a portfolio of franchisee clientsBuild strong client relationships through responsive communication and proactive supportHelp franchise owners understand their financial statements and business performanceLead Month-End Financial OperationsManage daily bookkeeping activities in QuickBooks Online, including sales, expenses, payroll, AP/AR, and reconciliationsClose monthly financials accurately and on time by the 5th business day each monthPrepare and review financial statements, cash flow reports, and franchise-specific reporting packagesConduct Monthly Financial Review MeetingsLead monthly financial review calls with franchisees to discuss trends, profitability, expenses, and operational performanceTranslate financial data into clear, actionable business insights for non-financial business ownersProvide guidance that helps franchisees make informed financial decisionsDrive Accuracy, Organization & Process ExcellenceMaintain compliance with franchise system accounting standards and reporting requirementsIdentify opportunities to improve efficiency, streamline workflows, and leverage automation toolsCollaborate with internal leadership and Network Managers on complex accounting situations and escalationsWhat Makes This Role Exciting?This role offers the opportunity to work directly with business owners and become an important part of their success story. Rather than performing repetitive back-office accounting tasks, you’ll serve as a strategic partner who helps franchisees better understand and improve their businesses.You’ll gain exposure to multiple franchise operations, strengthen your financial consulting skills, and develop expertise in client management, bookkeeping technology, and business operations. Every day brings new challenges, new conversations, and opportunities to make a measurable impact. This is an ideal role for someone who enjoys both numbers and people.Who Will Thrive in This Role?The ideal candidate is someone who combines strong accounting fundamentals with exceptional communication and relationship-building skills. They enjoy staying organized, solving problems, and helping others succeed.Successful candidates are:Naturally proactive and highly dependableComfortable managing multiple priorities and deadlinesSkilled at explaining financial concepts in a clear and supportive wayClient-focused with a strong customer service mindsetDetail-oriented while still able to see the bigger business pictureMotivated by helping entrepreneurs grow and succeedAdaptable and comfortable working in a fast-paced, technology-driven environmentWhy Join myFranchise Bookkeeper?myFranchise Bookkeeper is part of True North, a growing organization focused on operational excellence, innovation, and helping businesses thrive. We value accountability, integrity, competency, and continuous improvement. Our team members are empowered to make meaningful contributions, grow professionally, and build lasting client relationships.At True North, you won’t just be another employee—you’ll be part of a collaborative team that values your expertise, supports your growth, and recognizes the impact you make every day.If you’re ready to combine accounting expertise with relationship-driven client success, we’d love to hear from you. Apply today!Qualifications & SkillsBachelor’s degree in Accounting, Finance, or related field preferredAssociate degree with significant bookkeeping experience also consideredQuickBooks Online experience required; QuickBooks Online ProAdvisor certification strongly preferredStrong understanding of bookkeeping, reconciliations, financial reporting, and month-end close processesExperience managing multiple clients or working in franchise accounting environments is a plusStrong Excel or Google Sheets skillsExcellent communication, organization, and follow-up abilitiesAbility to maintain confidentiality and manage sensitive financial information professionally