Framing Studio Lead - Drive Custom Framing Sales

Michaels Stores; Charlotte (NC); On-site; CAD 58,000 - 88,000; Full time

Job summary

Michaels Stores in Charlotte, NC is seeking a Store Lead – Framer to guide a team of framers in delivering high-quality custom framing solutions and exceptional customer service. You will coach selling behaviors, plan workloads with the Store Manager, and drive framing sales while maintaining a safe, organized shop.

This role requires strong leadership, retail experience, and the ability to balance operations with sales goals.

Qualifications

• Basic computer skills required.
• Previous custom framing experience preferred.
• Retail management experience preferred.
• Experience leading a sales team preferred.

Responsibilities

• Lead and coach a team of framers to build customer relationships and framing solutions.
• Drive custom framing sales and ensure on-time delivery.
• Assist with interviewing, onboarding, and training of new team members.

Skills

Framing leadership

Retail management

Sales team leadership

Job description

Michaels Stores in Charlotte, NC is seeking a Store Lead – Framer to guide a team of framers in delivering high-quality custom framing solutions and exceptional customer service. You will coach selling behaviors, plan workloads with the Store Manager, and drive framing sales while maintaining a safe, organized shop.

This role requires strong leadership, retail experience, and the ability to balance operations with sales goals.