Framing Manager: Lead Custom Solutions & Sales

Michaels; Alexandria (VA); Hybrid; USD 29,000 - 40,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

Medical, dental, and vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Employee discounts

Job summary

The Michaels Companies, Inc. in Alexandria, VA is seeking a Store Manager for the framing team to lead a group of framers, drive custom framing sales, and build strong customer relationships.

You will manage day-to-day operations, coach a sales-driven team, plan workload with the Store Manager, ensure SOP adherence, and deliver on KPI targets while maintaining a safe, welcoming store environment. This role requires flexibility to work nights and weekends as needed, with generous employee

Qualifications

• Basic computer skills required.
• Retail management experience preferred.
• Experience leading a sales team preferred.

Responsibilities

• Assist Store Manager in leading and adhering to SOPs and company programs; ensure compliance and store standards.
• Develop and coach the team selling behaviors to improve customer experience and sales.
• Lead the delivery of high-quality custom framing solutions on time by planning workload with the Store Manager.
• Achieve KPI targets and manage the framing team to meet role KPIs.
• Review sales and production workload and build plans and sales floor time for networking.
• Manage inventory, shrink, and safety programs as assigned.
• Serve as Manager on Duty (MOD).
• Assist with interviewing, onboarding, coaching, and training of new team members; support talent development and performance management.
• Collaborate with MODs on framing expectations and team guidance.
• Maintain a positive, inclusive work environment and uphold company values.

Job description

The Michaels Companies, Inc. in Alexandria, VA is seeking a Store Manager for the framing team to lead a group of framers, drive custom framing sales, and build strong customer relationships.

You will manage day-to-day operations, coach a sales-driven team, plan workload with the Store Manager, ensure SOP adherence, and deliver on KPI targets while maintaining a safe, welcoming store environment. This role requires flexibility to work nights and weekends as needed, with generous employee