Framing Manager: Lead Creative Framing & Boost Sales

Michaels; Green Bay (WI); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Tuition assistance

Flexible spending accounts

Commuter benefits

Adoption assistance

Volunteer insurance options

Job summary

Michaels in Green Bay, WI is seeking a Framing Manager to lead a team of framers and drive custom framing sales. You will coach staff, manage workload, and ensure high-quality framing solutions for customers.

Responsibilities include achieving KPI targets, overseeing inventory, safety, hiring, and training while delivering exceptional customer service in a fast-paced retail environment.

Qualifications

• Experience leading a retail sales team.
• Ability to coach and develop staff.
• Strong customer service and communication skills.

Responsibilities

• Lead and coach a team of framers to build customer relationships and framing solutions.
• Drive custom framing sales and assist customers in creating framing plans.
• Assist Store Manager in SOP adherence and policy execution.
• Develop selling behaviors and achieve KPI targets.
• Plan workload, review sales, and allocate floor time.
• Oversee inventory, shrink control, and safety programs.
• Serve as Manager on Duty (MOD) and participate in interviewing and training.
• Collaborate with managers on framing operations and Omni-channel processes.

Skills

Customer relationship management

Leadership

Team coaching

Sales-driven

Tools

POS system

Job description

Michaels in Green Bay, WI is seeking a Framing Manager to lead a team of framers and drive custom framing sales. You will coach staff, manage workload, and ensure high-quality framing solutions for customers.

Responsibilities include achieving KPI targets, overseeing inventory, safety, hiring, and training while delivering exceptional customer service in a fast-paced retail environment.