Fragrance Specialist - Washington Square

Brobston Group; Tigard (OR); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Employee discounts

Paid time off

Competitive hourly rate

Job summary

Brobston Group is seeking a Fragrance Specialist (Creed) to execute customer experience and sales strategy at Nordstrom Washington Square. This role reports to the Account Coordinator Northwest-Vancouver and supports Creed sales across designated stores in the market.

The ideal candidate has 3+ years in retail, strong communication, and a passion for luxury fragrances, with flexibility for boutique operations and events.

Qualifications

• 3+ years of retail sales experience; fragrance or luxury goods preferred.
• Experience in retail environment and building relationships.
• Excellent verbal & written communication; interpersonal skills.
• Attention to detail, event planning, organizational skills.
• Strong computer skills and familiarity with reporting tools.

Responsibilities

• Champion customer experience and support store-level sales.
• Drive retail sales plan across designated stores in market.
• Achieve personal sales goals and promote Creed and intersell.
• Execute market calendar action plans, presell launches and events.
• Engage with customers to build brand awareness.
• Participate in morning and departmental meetings with management.
• Partner with manager and team to drive all aspects of the business.
• Manage event presell, goals and setup.
• Open and close if boutique location.

Skills

Retail sales

Fragrance/Luxury

Customer service

Communication

Event planning

Organization

Tech skills

Multi-tasking

Physical ability

Job description

POSITION

Fragrance Specialist (Creed)

REPORTS TO: Account Coordinator Northwest-Vancouver

STORE LOCATION: Nordstrom Washington Square

OVERVIEW

The Product Specialist is responsible for executing the Customer Experience and sales strategy on behalf of International Cosmetics and Perfumes . This position plays a key role in delivering captivating, branded customer experience and championing sales goals. This individual will also promote and maintain the intrinsic company culture that fosters the firm’s core values of: Transparency, Recognition, Accountability, and Communication.

We are committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Why Work With Us?

We care about our team members, and we offer a competitive rate of $22.00- $28.00 hourly , benefits such as paid time off and employee discounts!

CORE RESPONSIBILITIES

• Champion and driving the Customer Experience by holding exceptional standards while supporting out of home base sales.
• Drive retail sales plan at the store level by exhibiting accountability for overall function of the Creed Sales Team including support to achieve sales plan in all designated stores in market.
• Responsible for productivity by achieving personal sales goals to promote Creed and intersell including pre-sale and launch goals set by manager.
• Support and execute action plans based on market calendar to maximize sales, including executing presell launches and events in stores while partnering with management.
• Responsive for engaging with customers to build and promote brand awareness.
• Supporting monthly morning meetings; Department Wide Meetings, Store Wide Meetings, and Out of Home-base Meetings in conjunction with management and work collaboratively.
• Partner closely with manager and team to drive all aspects of the business.
• Accountable for event presell, goals and set up.
• Required to open and close if position is based in a boutique location.

CORE REQUIREMENTS

• Minimum of 3 years of relevant and strong retail sales experience; fragrance, beauty or luxury goods preferred
• Relevant experience demonstrating strong sales experience and proficiency in the retail/fragrance industry
• Experienced and comfortable with working within a retail environment and building relationships
• Excellent verbal & written communication skills; strong interpersonal skills
• Possesses strong attention to detail, event planning and organizational skills to support business needs
• Possesses good technical computer skills, keyboarding and is knowledgeable of various reporting tools and systems
• Flexible and adaptable to changing priorities with the ability and willingness to multi-task
• Physical ability to move in store including kneeling, stooping, carrying, bending, twisting etc.; ability to lift to 25lbs.