Fragrance Specialist - South Shore Plaza

Brobston Group; Braintree (MA); Sur place; USD 34 000 - 39 000; Temps partiel

Résumé du poste

Brobston Group is seeking a Fragrance Specialist (Creed) at Macy's South Shore Plaza, Braintree, MA. You will execute customer experience, achieve sales targets, and coordinate events while upholding Creed brand standards.

The role requires strong retail experience, fragrance knowledge, and excellent communication; you will support store-wide and out-of-home meetings and collaborate with the Creed Sales Team to drive results.

Qualifications

• Minimum retail sales experience, fragrance or luxury goods preferred.
• Strong verbal and written communication skills.
• Ability to plan events and manage store activities.
• Detail-oriented with solid organizational abilities.
• Comfort with computer tools and store reporting systems.
• Flexible to multi-task and adapt to priorities.
• Physical ability to move in store and lift up to 25 lbs.

Responsabilités

• Champion the Customer Experience and drive sales as Creed brand ambassador.
• Achieve store sales plan and support Creed team across designated stores.
• Meet personal sales goals and promote intersell with launches.
• Execute market action plans, presell launches and in-store events.
• Engage customers to build brand awareness and loyalty.
• Attend morning and department meetings and collaborate with management.
• Work with manager to drive all aspects of business and event setup.
• Open/close duties if located in boutique location.

Connaissances

Retail sales experience

Fragrance/beauty knowledge

Excellent communication

Attention to detail

Event planning

Organizational skills

Technical computer skills

Multi-tasking

Physical stamina

Outils

POS systems

Reporting tools

MS Office

Description du poste

POSITION

Fragrance Specialist (Creed)

REPORTS TO

Account Coordinator

STORE LOCATION

Macys South Shore Plaza -Braintree, MA

FLSA

Non-Exempt

Hourly Rate

$25.00 - $28.00

OVERVIEW

The Product Specialist is responsible for executing the Customer Experience and sales strategy on behalf of International Cosmetics and Perfumes . This position plays a key role in delivering a captivating, branded customer experience and championing sales goals. This individual will also promote and maintain the intrinsic company culture that fosters the firm’s core values of: Transparency, Recognition, Accountability, and Communication.

We are committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

CORE RESPONSIBILITIES

• Champion and driving the Customer Experience by holding exceptional standards while supporting out of home base sales.
• Drive retail sales plan at the store level by exhibiting accountability for overall function of the Creed Sales Team including support to achieve sales plan in all designated stores in market.
• Responsible for productivity by achieving personal sales goals to promote Creed and intersell including pre-sale and launch goals set by manager.
• Support and execute action plans based on market calendar to maximize sales, including executing presell launches and events in stores while partnering with management.
• Responsive for engaging with customers to build and promote brand awareness.
• Supporting monthly morning meetings; Department Wide Meetings, Store Wide Meetings, and Out of Home-base Meetings in conjunction with management and work collaboratively.
• Partner closely with manager and team to drive all aspects of the business.
• Accountable for event presell, goals and set up.
• Required to open and close if position is based in a boutique location.

CORE REQUIREMENTS

• Minimum of 3 years of relevant and strong retail sales experience; fragrance, beauty or luxury goods preferred
• Relevant experience demonstrating strong sales experience and proficiency in the retail/fragrance industry
• Experienced and comfortable with working within a retail environment and building relationships
• Excellent verbal & written communication skills; strong interpersonal skills
• Possesses strong attention to detail, event planning and organizational skills to support business needs
• Possesses good technical computer skills, keyboarding and is knowledgeable of various reporting tools and systems
• Flexible and adaptable to changing priorities with the ability and willingness to multi-task
• Physical ability to move in store including kneeling, stooping, carrying, bending, twisting etc.; ability to lift to 25lbs.