Fragrance Specialist - La Jolla

Brobston Group; San Diego (CA); On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Paid time off

Employee discounts

Job summary

ICP in San Diego, at Nordstrom La Jolla, seeks a Fragrance Specialist (Creed) to execute the customer experience and sales strategy. You will promote Creed, support presell launches, and contribute to in-store events while collaborating with the management team.

The role emphasizes relationship-building with customers, strong communication, and the ability to work within a boutique retail setting to meet sales goals and uphold brand standards.

Qualifications

• Minimum 3 years of relevant retail sales experience; fragrance/beauty or luxury goods preferred.
• Experience in a retail environment with relationship-building ability.
• Excellent verbal and written communication; strong interpersonal skills.
• Organizational skills with attention to detail and event planning ability.

Responsibilities

• Deliver captivating Customer Experience and drive Creed sales goals in store.
• Manage store-level sales plan and support Creed team to meet targets.
• Achieve personal sales goals and support presell launches and events.
• Engage customers to promote brand awareness and drive in-store traffic.
• Support management with meetings and cross-team collaboration.
• Partner with manager to drive all aspects of the business and event presell.

Skills

Customer experience

Retail sales

Communication skills

Event planning

Interpersonal skills

Multi-tasking

Job description

POSITION

Fragrance Specialist (Creed)

REPORTS TO

Regional Sales Manager, Orange County

STORE LOCATION

Nordstrom, La Jolla, San Diego, CA

FLSA

Non Exempt

OVERVIEW

The Product Specialist is responsible for executing the Customer Experience and sales strategy on behalf of ICP. This position plays a key role in delivering a captivating, branded customer experience and championing sales goals. This individual will also promote and maintain the intrinsic company culture that fosters the firm’s core values of: Transparency, Recognition, Accountability, and Communication.

CORE RESPONSIBILITIES

• Champion and driving the Customer Experience by holding exceptional standards while supporting out of home base sales.
• Drive retail sales plan at the store level by exhibiting accountability for overall function of the Creed Sales Team including support to achieve sales plan in all designated stores in market.
• Responsible for productivity by achieving personal sales goals to promote Creed and intersell including pre-sale and launch goals set by manager.
• Support and execute action plans based on market calendar to maximize sales, including executing presell launches and events in stores while partnering with management.
• Responsive for engaging with customers to build and promote brand awareness.
• Supporting monthly morning meetings; Department Wide Meetings, Store Wide Meetings, and Out of Home-base Meetings in conjunction with management and work collaboratively.
• Partner closely with manager and team to drive all aspects of the business.
• Accountable for event presell, goals and set up.
• Required to open and close if position is based in a boutique location.

CORE REQUIREMENTS

• Minimum of 3 years of relevant and strong retail sales experience; fragrance, beauty or luxury goods preferred
• Relevant experience demonstrating strong sales experience and proficiency in the retail/fragrance industry
• Experienced and comfortable with working within a retail environment and building relationships
• Excellent verbal & written communication skills; strong interpersonal skills
• Possesses strong attention to detail, event planning and organizational skills to support business needs
• Possesses good technical computer skills, keyboarding and is knowledgeable of various reporting tools and systems
• Flexible and adaptable to changing priorities with the ability and willingness to multi-task
• Physical ability to move in store including kneeling, stooping, carrying, bending, twisting etc.; ability to lift to 25lbs.

We are committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Why Work With Us?

We care about our team members, and we offer a competitive rate of $28.00-$30.00 hourly, benefits such as medical, dental, vision, 401(k), paid time off, employee discounts and much more!