Fragrance Experience Specialist

Macy's; Oak Knoll (MN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's in Minnesota is seeking a Fragrance Sales Associate to create a warm, welcoming environment, offer personalized fragrance recommendations, educate customers on notes and layering, and contribute to a seamless shopping experience.

The role emphasizes driving sales and loyalty, maintaining a polished floor, and using POS technology. At least 1 year of customer service or selling experience is required; full-time schedule includes weekends.

Qualifications

• One year or more of customer service or selling experience.
• Ability to understand and communicate with customers and teammates.
• English reading of employment policies and safety rules.
• Ability to demonstrate fragrances and provide tailored recommendations.
• Drive sales and loyalty using clienteling tools.

Responsibilities

• Greet customers, deliver personalized fragrance recommendations, and educate on notes.
• Maintain a clean, organized sales floor and update signage.
• Open credit accounts and promote the Macy's Loyalty program.
• Use POS and mobile tools to complete transactions.
• Support events and product launches with the Beauty team.

Skills

Customer service

Sales

Communication

Clienteling

Merchandising

POS technology

Teamwork

Flexible availability

Product knowledge

Time management

Tools

POS system

Handheld devices

Mobile selling tools

Job description

Macy's in Minnesota is seeking a Fragrance Sales Associate to create a warm, welcoming environment, offer personalized fragrance recommendations, educate customers on notes and layering, and contribute to a seamless shopping experience.

The role emphasizes driving sales and loyalty, maintaining a polished floor, and using POS technology. At least 1 year of customer service or selling experience is required; full-time schedule includes weekends.