Fragrance Experience Concierge

Essential Parfums; New York (NY); On-site; USD 25,000 - 36,000; Full time

Job summary

Essential Parfums in Nolita, New York, is seeking a Boutique Sales Associate to welcome clients, guide fragrance discovery, share the ingredients, perfumers and stories behind our collections, and contribute to the boutique’s commercial success through personalized service.

You will build lasting client relationships through thoughtful follow-up, invitations and accurate client records, while supporting launches, boutique events and local initiatives, handling exchanges and after-sales inquiries

Qualifications

• Previous experience in retail, ideally in fragrance, beauty, fashion in a premium service environment.
• An interest in perfumery, confident communication and attentive listening, with a positive approach to sales and teamwork.
• Fluent English for client service; additional languages are welcome.
• Availability for retail shifts, including weekends, relevant holidays and peak trading periods, and authorization to work in the United States.

Responsibilities

• Welcome each client warmly and guide them through a personalized fragrance discovery, sharing the ingredients, perfumers and stories behind our collections.
• Contribute to individual and boutique sales targets, including conversion, average transaction value and units per transaction, with relevant recommendations.
• Build lasting client relationships through thoughtful follow-up, invitations and accurate client records, respecting privacy requirements.
• Support launches, boutique events and local initiatives, and handle client requests, exchanges and after-sales inquiries with care.
• Keep displays and testers immaculate; support deliveries, replenishment and stock counts, and follow cash handling and security procedures.

Skills

Retail experience

Fragrance

Premium service

Customer service

Teamwork

Job description

Essential Parfums in Nolita, New York, is seeking a Boutique Sales Associate to welcome clients, guide fragrance discovery, share the ingredients, perfumers and stories behind our collections, and contribute to the boutique’s commercial success through personalized service.

You will build lasting client relationships through thoughtful follow-up, invitations and accurate client records, while supporting launches, boutique events and local initiatives, handling exchanges and after-sales inquiries