Fragrance Brand Expert & Beauty Advisor

Macy's

Edison (NJ)

On-site

USD 35,000 - 55,000

Full time

4 days ago

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Job summary

Macy's is seeking a Beauty Brand Expert Leader to drive brand education, elevate the customer experience, and inspire sales performance. You will coach a team, lead with passion and style, and partner with vendors to deliver compelling events and trainings.

This role emphasizes relationship-building, product knowledge, and strategic selling in a fast-paced retail environment. Responsibilities include analyzing sales performance, maintaining brand standards, and ensuring a polished, welcoming

Qualifications

3-5 years of relevant retail, beauty, or leadership experience preferred.
Ability to deliver personalized consultations and expert product knowledge.
Strong customer service orientation and teamwork.

Responsibilities

Deliver exceptional customer service through personalized consultations and expert product knowledge.
Build lasting relationships with clients and drive client development through outreach and follow-up.
Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results and implement strategies to grow business and improve results.
Plan and execute in-store and vendor-led events to drive traffic and engagement.
Maintain brand standards through proper merchandising, hygiene, and stock replenishment.
Collaborate with vendors, personal stylists, and store leadership to optimize outcomes.
Resolve customer concerns in a professional and customer-first manner.