Foundry Customer Engineer: NPI to Production Leader

Samsung Semiconductor; Austin (TX); On-site; USD 106,000 - 206,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance and 401(k) matching

Onsite café(s) and workout facilities

Paid maternity and paternity leave

PTO and holidays

Wellness incentives

Job summary

Samsung Austin Semiconductor is seeking a Foundry Customer Engineer to manage 14nm FinFET production from NPI to steady-state, coordinating with customers and Fab teams to meet schedule and technical requirements.

You will lead cross-functional efforts, track NPIs, drive communication with customers on status and logistics, and support production ramp, yield, and quality improvements while traveling occasionally to strengthen relationships.

Qualifications

• 5+ years of experience in Semiconductor operations, packaging and supply chain management highly preferred.
• Attention to details and strong customer communication skills required.
• Knowledge of semiconductor process and packaging & testing technologies is highly preferred.
• Strong troubleshooting and negotiating skills are preferred to resolve operational issues with customers.
• International Asia-Pacific experience preferred.
• Previous work experience with major semiconductor foundry or Integrated Device Manufacturer companies preferred.
• Previous project management experiences are preferred.

Responsibilities

• Resides in Samsung Austin Fab to manage 14nm from NPI to production with customer and Fab team.
• Partners with engineering and business groups to ensure new product introduction (NPI) activities are meeting customer schedule and technical requirements.
• Stays on top of NPI progress and manages the communication with customer on the status of NPIs and logistics.
• Manages foundry process control and process change documents.
• Works with customer and factory in supporting production ramp, yield, and quality improvement.
• Monitors factory performance on key customer indicators and initiates corrective action programs as needed with factor counterparts.
• Contributes to the foundry engineering services and systems improvement.
• Manages customer technical meetings and internal meetings.
• Occasional travel to enhance internal or external communication.

Skills

Customer communication

Attention to detail

Project management

Negotiation

International experience

Tools

Microsoft PowerPoint

Excel

Job description

Samsung Austin Semiconductor is seeking a Foundry Customer Engineer to manage 14nm FinFET production from NPI to steady-state, coordinating with customers and Fab teams to meet schedule and technical requirements.

You will lead cross-functional efforts, track NPIs, drive communication with customers on status and logistics, and support production ramp, yield, and quality improvements while traveling occasionally to strengthen relationships.