Foundry Customer Engineer

Samsung Semiconductor; Austin (TX); On-site; USD 106,000 - 206,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance and 401(k) matching

Onsite café(s) and workout facilities

Paid maternity and paternity leave

PTO and holidays

Wellness incentives

Job summary

Samsung Austin Semiconductor is seeking a Foundry Customer Engineer to manage 14nm FinFET production from NPI to steady-state, coordinating with customers and Fab teams to meet schedule and technical requirements.

You will lead cross-functional efforts, track NPIs, drive communication with customers on status and logistics, and support production ramp, yield, and quality improvements while traveling occasionally to strengthen relationships.

Qualifications

• 5+ years of experience in Semiconductor operations, packaging and supply chain management highly preferred.
• Attention to details and strong customer communication skills required.
• Knowledge of semiconductor process and packaging & testing technologies is highly preferred.
• Strong troubleshooting and negotiating skills are preferred to resolve operational issues with customers.
• International Asia-Pacific experience preferred.
• Previous work experience with major semiconductor foundry or Integrated Device Manufacturer companies preferred.
• Previous project management experiences are preferred.

Responsibilities

• Resides in Samsung Austin Fab to manage 14nm from NPI to production with customer and Fab team.
• Partners with engineering and business groups to ensure new product introduction (NPI) activities are meeting customer schedule and technical requirements.
• Stays on top of NPI progress and manages the communication with customer on the status of NPIs and logistics.
• Manages foundry process control and process change documents.
• Works with customer and factory in supporting production ramp, yield, and quality improvement.
• Monitors factory performance on key customer indicators and initiates corrective action programs as needed with factor counterparts.
• Contributes to the foundry engineering services and systems improvement.
• Manages customer technical meetings and internal meetings.
• Occasional travel to enhance internal or external communication.

Skills

Customer communication

Attention to detail

Project management

Negotiation

International experience

Tools

Microsoft PowerPoint

Excel

Job description

About Samsung Austin Semiconductor

Samsung is a world leader in advanced semiconductor technology, founded on the belief that the pursuit of excellence creates a better world. At Samsung Austin Semiconductor, we are Innovating Today to Power the Devices of Tomorrow.

Come innovate with us!

Position Summary

The foundry customer engineer will manage the key customer 14nm FinFET production. This position requires attention to details and work with both customer and Fab seamlessly from NPI (new product introduction) to production. The individual will act as the account liaison with the customer and all relevant functional teams at Samsung, leading cross-functional teams to achieve NPI and production milestones in order to accomplish company business goals.

Role And Responsibilities

• Resides in Samsung Austin Fab to manage 14nm from NPI to production with customer and Fab team.
• Partners with engineering and business groups to ensure new product introduction (NPI) activities are meeting customer schedule and technical requirements.
• Stays on top of NPI progress and manages the communication with customer on the status of NPIs and logistics. It requires attention to details.
• Manages foundry process control and process change documents.
• Works with customer and factory in supporting production ramp, yield, and quality improvement.
• Monitors factory performance on key customer indicators and initiates corrective action programs as needed with factor counterparts.
• Contributes to the foundry engineering services and systems improvement.
• Manages customer technical meetings and internal meetings.
• Occasional travel to enhance internal or external communication.

Skills And Qualifications

• 5+ years of experience in Semiconductor operations, packaging and supply chain management highly preferred.
• Attention to details and strong customer communication skills required.
• Knowledge of semiconductor process and packaging & testing technologies is highly preferred.
• Strong troubleshooting and negotiating skills are preferred to resolve operational issues with customers.
• International Asia-Pacific experience preferred.
• Microsoft PowerPoint, Excel etc.
• Previous work experience with major semiconductor foundry or Integrated Device Manufacturer companies preferred.
• Previous project management experiences are preferred.

Total Rewards

At Samsung Austin Semiconductor, base pay is just one part of our total compensation package. The base compensation for this role will depend on education, experience, skills, and location.

The current base salary range for this role is between $106,000 - $206,000. Individual base pay rates will depend on factors including duties, work location, education, skills, qualifications and experience. Total compensation for this position will include a competitive benefits package and may include participation in company incentive compensation programs, which are based on factors to include organizational and individual performance.

We offer a comprehensive benefits package, including:

• Medical, dental, and vision insurance
• Life insurance and 401(k) matching with immediate vesting
• Onsite café(s) and workout facilities
• Paid maternity and paternity leave
• Paid time off (PTO) + 2 personal holidays and 10 regular holidays
• Wellness incentives and MORE

Eligible full-time employees (salaried or hourly) may also receive MBO bonuses based on company, division, and individual performance.

All positions at Samsung Austin Semiconductor are full-time on-site.

U.S. Export Control Compliance

This role may require access to information subject to U.S. export control laws. Applicants must be authorized to access such information or eligible for government authorization.

Trade Secrets Notice

By submitting an application, you agree not to disclose to Samsung-or encourage Samsung to use-any confidential or proprietary information (including trade secrets) belonging to a current or former employer or other entity.

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