Founding UX Lead: Design Systems & User Journeys

Neighborly Software

United States

Remote

USD 120,000 - 180,000

Full time

14 days+

Application generator

Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Comprehensive Benefits

401K Match

PTO 5 weeks

Job summary

Neighborly Software is seeking a UX Lead to own the platform experience for government and community programs. You will lead end‑to‑end design, including a new design system, component library, and documented personas.

As a founding individual contributor, you will shape standards, guide product and engineering toward simpler, faster workflows, and ensure accessibility and responsive design are built into every release.

Qualifications

Bachelor’s degree in Design, HCI, or related field.
5+ years in UX/UI design on complex platforms.
Portfolio showing end-to-end ownership.
Experience building a design system from ground up.
Hands-on with Figma and prototyping.
Knowledge of accessibility standards (WCAG 2.1+).
Responsive design across desktop, tablet, and mobile.
Ability to lead as an IC and influence partners.
Strong communication with executives and engineers.

Responsibilities

Build and own a design system and component library used by product, engineering, and QA.
Establish and maintain a unified style guide for consistent branding.
Champion accessibility and responsive design across the product.
Redesign core workflows to reduce friction and improve clarity.
Document personas and journeys, and translate feedback into design direction.
Lead workshops and collaborate with cross‑functional teams.