Founding Technical Account Manager for AI Infra

Modal; Northern, New York (KY, NY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Modal is hiring its first Account Managers to own a book of business from day one, reporting to the Regional Director of Account Management. This founding role blends commercial drive with deep technical conversations with engineers, ML teams, and developers building GPU workloads and inference pipelines.

You'll build the AM function, meet revenue targets, and collaborate with Sales, Solutions Architects, FDEs, Support, and Product to drive expansion while traveling to key customers as needed.

Qualifications

• You have owned a revenue target in a technical, consumption-based business.
• You work with Developers and ML teams and can translate needs to engineers.
• You balance commercial rigor with technical depth.
• You interact with stakeholders from Dev to CxO.

Responsibilities

• Build and scale Modal's account management function.
• Own revenue targets across your book.
• Collaborate with Sales, Solutions Architects, FDEs, Support, and Product.
• Travel to customers as needed to support key accounts.

Skills

Revenue targets

Technical empathy

Customer-facing

Cross-functional

Autonomous ownership

AI / ML workloads understanding

Education

Bachelor's degree in Computer Science or related field

Job description

Modal is hiring its first Account Managers to own a book of business from day one, reporting to the Regional Director of Account Management. This founding role blends commercial drive with deep technical conversations with engineers, ML teams, and developers building GPU workloads and inference pipelines.

You'll build the AM function, meet revenue targets, and collaborate with Sales, Solutions Architects, FDEs, Support, and Product to drive expansion while traveling to key customers as needed.