Founding Studio General Manager & Growth Lead

Socket.dev; Belmont (MA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Paid time off (PTO)

Professional development opportunities

Health insurance

Retirement plans

Job summary

JETSET Pilates is seeking a Founding General Manager to launch a new studio and lead day-to-day operations post-opening. You’ll recruit and develop the team, drive membership growth, and ensure an exceptional client experience.

You’ll teach 6-8 classes weekly and stay actively present for at least 25 class times per week. This entrepreneurial leadership role requires strong operational, sales, and community-building capabilities, with an emphasis on building the studio’s culture and systems from

Qualifications

• 3+ years of operations or general management experience in boutique fitness, hospitality, or luxury membership-model services.
• Proven track record of building and leading high-performing teams across multiple locations or pre-opening contexts.
• Entrepreneurial self-starter with initiative and problem-solving mindset.
• Strong sales instincts with experience driving revenue targets and coaching others.
• Highly analytical with ability to build reports, interpret data, and make metric-based decisions.

Responsibilities

• Execute local grassroots marketing initiatives prior to opening.
• Build relationships with local businesses, influencers, and community partners.
• Generate excitement and awareness leading up to launch.
• Build and manage a pipeline of prospective founding members.
• Support local social media initiatives that drive awareness and membership growth.
• Coordinate community events and pre-sale activations.
• Recruit, hire, onboard, and develop the founding Instructor and Studio Lead team prior to opening.
• Lead onboarding and operational training initiatives.
• Foster a culture of accountability, collaboration, and hospitality.
• Conduct regular coaching conversations and performance check-ins.
• Partner with ownership on launch readiness.
• Establish operational processes and studio workflows.
• Build schedules, staffing plans, and operational standards.
• Ensure every aspect of opening day is executed successfully.
• Coordinate vendor readiness, equipment setup, and operational logistics to ensure a successful studio launch.
• Drive founding membership sales.
• Execute pre-sale and launch campaigns.
• Coach the team on consultative sales techniques.
• Monitor pre-sale conversion metrics, founding membership goals, and launch readiness KPIs.
• Provide regular updates on launch readiness and business performance.
• Identify opportunities to improve systems and processes.
• Support future studio openings as the brand grows.

Skills

Operations management

Team leadership

Sales

Analytical skills

Communication

Project management

Education

Bachelor's degree preferred

Tools

CRM systems

Scheduling software

Job description

JETSET Pilates is seeking a Founding General Manager to launch a new studio and lead day-to-day operations post-opening. You’ll recruit and develop the team, drive membership growth, and ensure an exceptional client experience.

You’ll teach 6-8 classes weekly and stay actively present for at least 25 class times per week. This entrepreneurial leadership role requires strong operational, sales, and community-building capabilities, with an emphasis on building the studio’s culture and systems from