Founding Solutions Engineer, APAC (Tax Tech)

Fonoa; Sydney Township (ND); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Fonoa is hiring a Founding Solutions Engineer to collaborate with global enterprises, leading technical engagements and designing high-value solutions tailored to client needs. You will work with our sales team to ensure successful delivery and customer outcomes across our API-enabled tax platform.

You will spearhead discovery, articulate value, and drive cross-functional engagements that shape product roadmap while enabling customers to deploy rapidly in a hybrid, fast-growth startup

Qualifications

• Proficient in English, both written and spoken.
• Strong ownership mindset and customer focus.
• Technically curious with a desire to grow in tax technology.

Responsibilities

• Partner with the Sales team to articulate Fonoa's value proposition, vision and strategy to customers.
• Create and deliver product and technical presentations to new and existing customers.
• Qualify sales opportunities through technical discovery based on needs and problems with customers.
• Be an expert in Fonoa’s API capabilities, advocate for improvements and influence the product roadmap with internal product teams to solve business challenges.
• Drive technical discussions with customers, answering questions and providing guidance on technical features and integration.
• Own technical scoping, gap analysis and technical implementation plans.
• Identify opportunities for process improvements and innovation within the organisation.
• Support customers on technical issues where necessary.

Skills

English proficiency

Ownership

Technical mindset

Customer advocacy

Problem solving

Tools

APIs

Job description

Fonoa is hiring a Founding Solutions Engineer to collaborate with global enterprises, leading technical engagements and designing high-value solutions tailored to client needs. You will work with our sales team to ensure successful delivery and customer outcomes across our API-enabled tax platform.

You will spearhead discovery, articulate value, and drive cross-functional engagements that shape product roadmap while enabling customers to deploy rapidly in a hybrid, fast-growth startup