Founding Site Reliability Engineer for AI Platform

exiger

Jersey City (NJ)

Hybrid

USD 150,000 - 210,000

Full time

14 days+

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Benefits offered by this job

Discretionary time off

16 weeks parental leave

Hybrid work model

Job summary

Exiger is seeking a Site Reliability Engineer in the United States (Hybrid) to stand up the SRE function for its 1Exiger platform. You will set reliability standards, tooling, and playbooks to keep the platform reliable for 550+ customers, including Fortune 500 firms and government agencies.

You will own reliability across the full service lifecycle—from design and capacity planning to deployment, monitoring, and incident response—plus build automation to scale without expanding headcount.

Qualifications

Bachelor’s or Master’s degree in Computer Science, a related field, or equivalent practical experience.
6 years of experience in software or systems engineering, including at least 4 years in a dedicated Site Reliability Engineering, production engineering, or platform reliability role.
4 years of experience designing, analyzing, and troubleshooting large-scale distributed systems.
Strong grounding in Unix/Linux internals and networking fundamentals.
Hands-on experience establishing core SRE practices from the ground up: SLIs, SLOs, monitoring, capacity planning, and automation.
Experience with chaos engineering or fault-injection testing to validate system resilience.
Proven incident management experience: on-call ownership, leading response under pressure, and driving blameless postmortems.
Experience in troubleshooting and supporting applications like web services, data storage, databases, and data pipelines, with Linux/Unix or other operating systems.
Familiarity with cloud platforms (AWS) and secure system integration.
Comfort integrating AI coding assistants into daily engineering workflow.
Ability to translate ambiguous mission problems into structured technical solutions.
Ability to operate independently in dynamic, high-stakes environments.
Willingness to travel as needed to support customer engagements.

Responsibilities

Establish the SRE function: define SLIs, SLOs, and error budgets, and set reliability standards adopted by other teams.
Build and own observability: instrument services for availability, latency, and health; convert signals into actionable insight.
Drive decisions with data: form hypotheses, measure impact of changes, and rely on metrics to set reliability priorities.
Own the reliability of production services from design through steady-state operation.
Eliminate repetitive manual operations through automation and infrastructure as code.
Plan for scale: capacity planning, performance analysis, and changes that improve reliability and delivery velocity.
Improve resilience through chaos engineering and fault-injection testing to prove graceful degradation.
Lead blameless incident response and on-call rotation; lead postmortems to root cause.
Leverage AI-assisted development tooling to accelerate automation and investigation work.