Founding Service & Operations Technician – Rochester

MyHR Partner, Inc; City of Rochester (NY); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Paid time off

Weekdays only (Mon-Fri)

Full training

Founding team member opportunity

Starting pay: $22–$23/hour

Job summary

Keystone Precision Solutions is opening a brand new Rochester location and seeks a Service & Operations Technician. You’ll open and run the office, perform maintenance on geospatial gear, greet customers, process orders, and coordinate with teams region-wide.

You’ll join a team with extensive training, strong support, and opportunities to grow into more complex repairs and leadership roles in a fast-paced field service environment.

Qualifications

• Must have a clean, verifiable background and a track record of trustworthiness.
• Comfortable working independently with strong self-direction.
• Ability to lift and move up to 50 lbs and drive a personal vehicle if needed.

Responsibilities

• Perform preventative maintenance, cleaning, calibration, and service on surveying and geospatial equipment.
• Diagnose hardware, firmware, connectivity, and configuration issues and follow documented service procedures.
• Greet walk-in customers, assess service needs, and communicate repairs and timelines clearly.
• Handle inside sales: process supply orders, manage inventory, and assist customers with purchases.
• Manage daily office operations: open/close, receive shipments, and maintain records of service activities.
• Coordinate remotely with Sales, Support, Rental, and Service teams across locations.
• Maintain accountability for equipment and inventory with accurate documentation.

Skills

Technical background

Electronics

Mechanical repair

Equipment maintenance

Education

High school diploma or GED

Associates degree a plus

Job description

Keystone Precision Solutions is opening a brand new Rochester location and seeks a Service & Operations Technician. You’ll open and run the office, perform maintenance on geospatial gear, greet customers, process orders, and coordinate with teams region-wide.

You’ll join a team with extensive training, strong support, and opportunities to grow into more complex repairs and leadership roles in a fast-paced field service environment.