Founding RN Patient Advocate - Remote Care Coordination

Carewell; United States; Remote; USD 55,000 - 96,000; Part time

Job summary

Carewell is seeking a Founding RN Patient Advocate for Carewell Care Services, a remote, non-clinical role focused on patient illness navigation and care coordination for Medicare patients across the United States. This is a 1099 independent contractor position, Day 1 startup role with no training manual, requiring strong judgment and autonomy.

You will build longitudinal relationships, help patients understand care plans, address social drivers of health, and document interactions under

Qualifications

• RN license in good standing.
• Strong understanding of the U.S. healthcare system, especially Medicare.
• Experience working with older adults or medically complex populations.
• Excellent verbal, written, and interpersonal communication skills.
• Comfortable using EHRs, CRMs, and patient messaging tools.
• Ability to work independently in a remote environment.

Responsibilities

• Serve as the primary, ongoing point of contact for assigned Medicare patients.
• Build trusting, longitudinal relationships grounded in empathy, respect, and follow-through.
• Support patients and families in understanding care plans, appointments, benefits, and available resources.
• Conduct person-centered assessments to understand life context, goals, barriers, cultural and linguistic needs.
• Perform SDOH risk assessments and identify unmet social needs affecting diagnosis or treatment.
• Develop individualized action plans aligned to the initiating‑visit problem or serious high‑risk condition.
• Support appointment scheduling, reminders, follow‑up outreach, and coordination across providers.
• Identify, refer to, and track community‑based resources addressing health‑related social needs.
• Maintain closed‑loop referral tracking and document outcomes.
• Support patients between visits, including newly identified unmet SDOH needs that arise during treatment.
• Reinforce clinician‑established care plans and support patient self‑advocacy.
• Monitor for defined red flags and elevate promptly according to established protocols.
• Participate in recurring supervision touchpoints and case reviews.
• Document all patient interactions in all relevant systems.

Skills

RN license

Medicare knowledge

Older adults care

Communication skills

Remote work ability

Tools

EHR systems

CRMs

Patient messaging tools

Job description

Carewell is seeking a Founding RN Patient Advocate for Carewell Care Services, a remote, non-clinical role focused on patient illness navigation and care coordination for Medicare patients across the United States. This is a 1099 independent contractor position, Day 1 startup role with no training manual, requiring strong judgment and autonomy.

You will build longitudinal relationships, help patients understand care plans, address social drivers of health, and document interactions under