Founding Product Operations Lead - AI Automation

present of AI; Arkansas; On-site; USD 65,000 - 95,000; Full time

Job summary

Solum Health is seeking a candidate to study therapy practice back offices, map workflows, and turn bottlenecks into automated processes. You will define requirements for engineers, prioritize automation initiatives, and track the impact on performance and accuracy.

The role blends operations leadership with hands-on AI tooling, including working with EHRs and payer portals. Strong problem-solving and project coordination are essential in this growing AI-enabled healthcare space.

Qualifications

• Experience mapping healthcare back-office workflows.
• Ability to translate messy processes into actionable engineering requirements.
• Comfort with data and project tracking to measure automation impact.
• Knowledge of billing, intake, or prior authorization is a plus.

Responsibilities

• Study how therapy practices run their back office and identify bottlenecks.
• Translate steps into automated workflows for AI agents and internal tools.
• Collaborate with engineers to implement and measure automation improvements.
• Track KPIs and ensure smooth handoffs between teams.

Skills

Operations experience

Implementation experience

Data analysis

Project tracking

Requirements gathering

Tools

EHR systems

Payer portals

Job description

Solum Health is seeking a candidate to study therapy practice back offices, map workflows, and turn bottlenecks into automated processes. You will define requirements for engineers, prioritize automation initiatives, and track the impact on performance and accuracy.

The role blends operations leadership with hands-on AI tooling, including working with EHRs and payer portals. Strong problem-solving and project coordination are essential in this growing AI-enabled healthcare space.