Founding Product Lead — B2B SaaS

SupportFinity™; New York (NY); On-site; USD 170,000 - 220,000; Full time

Job summary

Zip is seeking a first product hire in New York to build and scale the product function from the ground up. You will work directly with the CEO/CTO, design, engineering, and GTM teams to define, execute, and communicate the product strategy across stakeholders.

You'll own the full lifecycle from discovery to launch and scale, turning customer problems into shipped product while shaping our product culture, processes, and high-leverage ownership.

Qualifications

• 5+ years of experience in B2B SaaS.
• Experience as an early product hire in a startup is preferred.
• Strong communication skills for cross-functional teams.
• Strong sense of design principles and user experience.

Responsibilities

• Own the product strategy and roadmap from discovery to launch.
• Collaborate with design, engineering, customer success, and marketing.
• Define success metrics and leverage analytics to drive decisions.
• Partner with CEO/CTO on product positioning and strategy.
• Build scalable product processes and a strong product culture.

Skills

B2B SaaS

Startup experience

Technical communication

Design & UX mindset

Job description

Zip is seeking a first product hire in New York to build and scale the product function from the ground up. You will work directly with the CEO/CTO, design, engineering, and GTM teams to define, execute, and communicate the product strategy across stakeholders.

You'll own the full lifecycle from discovery to launch and scale, turning customer problems into shipped product while shaping our product culture, processes, and high-leverage ownership.