Founding Operator

Clera; San Francisco (CA); On-site; USD 125,000 - 175,000; Full time

Job summary

Clera is a Y Combinator–backed startup building developer infrastructure for healthcare workflow automation. We are hiring our first dedicated business hire as Founding Operator in San Francisco, reporting to the CEO to build and scale every non-engineering function of the company.

You will own sales, recruiting, events, marketing, and customer success, and shape operations as we scale in a fast-moving environment.

Qualifications

• 1–4 years in a high-performance environment with ownership.
• Hands-on outbound sales experience in healthcare AI or enterprise RCM contexts.
• Experience sourcing candidates, managing interview pipelines, and closing hires.
• Comfort managing vendors, maintaining internal tooling, and documenting processes.
• Strong stakeholder communication with C-suite executives, investors, and engineers.
• Based in San Francisco or willing to relocate; US work eligibility required.

Responsibilities

• Sales & Pipeline: research prospects, run outbound sequences, book discovery calls, and support full deal cycles.
• Recruiting: source candidates, manage hiring pipelines, coordinate interviews, and help close hires.
• Events & Community: plan and execute networking events and represent the company at conferences.
• Marketing & Content: shape messaging, manage social media, and create content for healthcare operators and buyers.
• Customer Success: triage issues, escalate to engineering when needed, ensure strong customer care.
• Operations: manage vendors, tooling, and documentation to scale smoothly.

Skills

Outbound sales

Prospect research

Discovery calls

Recruiting

Hiring pipelines

Vendor management

Stakeholder comms

Relocation ready

Tools

Apollo

Clay

Job description

About the Role

We're a Y Combinator–backed startup building developer infrastructure for healthcare workflow automation — helping healthcare organizations and AI automation companies reliably navigate payer portals and EHR systems where traditional APIs don't exist. We're a small, high-velocity team (3–5 people) and we're now hiring our first dedicated business hire.

As Founding Operator, you'll work directly with the CEO to build and scale every non-engineering function of the company — from sales and recruiting to customer success, marketing, and events. This is a ground-floor opportunity for someone who thrives on ownership, context-switching, and building things from scratch in a fast-moving environment.

What You\'ll Do

• Sales & Pipeline: Research prospects, run outbound sequences, book discovery calls, and support full deal cycles with healthcare AI companies and enterprise revenue cycle management (RCM) firms.

• Recruiting: Source candidates, manage hiring pipelines, coordinate interviews, and help close new hires across technical and business roles.

• Events & Community: Plan and execute networking dinners, meetups, and other events within the SF healthcare AI ecosystem; represent the company at industry conferences.

• Marketing & Content: Shape positioning, draft outbound messaging, manage social media presence, and help produce content targeted at healthcare operators and buyers.

• Customer Success: Act as first-line support — triage customer issues, elevate to engineering when needed, and ensure customers feel well taken care of.

• Operations: Manage vendors and internal tooling, maintain process documentation, and keep the business running smoothly as we scale.

What We\'re Looking For

Required:

• 1–4 years of experience in a high-performance environment — startups, consulting, banking, or similar — with a track record of high output and end-to-end ownership.

• Hands-on experience with outbound sales: researching prospects, running outreach sequences, booking discovery calls, and supporting deal cycles (ideally in healthcare AI or enterprise RCM contexts).

• Experience sourcing candidates, managing interview pipelines, coordinating interviews, and helping close hires.

• Comfort managing vendors, maintaining internal tooling, and documenting processes.

• Strong stakeholder communication skills — able to build rapport with C-suite executives, investors, and engineers alike.

• Based in San Francisco or willing to relocate; must be eligible to work in the US (visa sponsorship is not available).

Nice to Have:

• Experience in healthcare, health tech, or selling to healthcare buyers; exposure to revenue cycle management or healthcare operations.

• Prior seed- or Series A-stage startup experience.

• Technical background or comfort with developer tools — able to speak the language of engineers.

• Familiarity with outbound sales platforms such as Apollo or Clay.

Compensation & Benefits

• Salary: $125,000 – $175,000 USD annually, depending on experience.

• Early-stage equity commensurate with a founding-team business hire.

• In-person role in San Francisco, CA.

Location

This is a fully on-site role in San Francisco, CA. Candidates must be based in SF or willing to relocate. Visa sponsorship is not available.