Founding NYC Account Manager — AI Data Platform

Encord; New York (NY); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive salary and commission

18 paid vacation days

Flexible PTO

Comprehensive health coverage

Job summary

Encord is looking for its first Account Manager in New York City. In this role, you will manage a portfolio of strategic customers, focusing on expanding usage and driving adoption of our AI platform.

The ideal candidate has 2-5 years of experience in account management or customer success and is comfortable engaging with technical stakeholders. Encord offers a competitive salary, equity, and growth opportunities in a high-growth start-up environment.

Qualifications

• 2-5 years of experience in account management or customer success.
• Proven track record of exceeding revenue retention targets.
• Experience managing accounts with ACV of $50K-$250K+.

Responsibilities

• Own and grow a portfolio of North American customer accounts.
• Build trusted relationships with ML, data, and engineering stakeholders.
• Drive upsells, cross-sells, and multi-team rollouts across accounts.

Skills

Relationship building

Technical engagement

Customer problem solving

Salesforce or CRM tools

Understanding of ML and data infrastructure

Tools

HubSpot

Salesforce

Job description

Encord is looking for its first Account Manager in New York City. In this role, you will manage a portfolio of strategic customers, focusing on expanding usage and driving adoption of our AI platform.

The ideal candidate has 2-5 years of experience in account management or customer success and is comfortable engaging with technical stakeholders. Encord offers a competitive salary, equity, and growth opportunities in a high-growth start-up environment.