Founding Data Scientist - Shape AI for Enterprise

AItoolnavio; San Francisco (CA); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Healthcare

Dental

Vision

Equity

Autonomy to ship

Job summary

HappyRobot is seeking a data-driven analytics professional to help embed data in product decisions. You will work with Product, Engineering, and ML teams to measure how model changes, prompts, and workflows drive client outcomes, with a focus on actionable insights and scalable instrumentation.

You’ll analyze millions of conversations and workflows, design experiments, and build dashboards that empower product teams. Strong SQL/Python skills and a founder mindset are essential for success.

Qualifications

• 4+ years of experience in Data Science, Product Analytics, or another highly quantitative product role.
• Strong experience with experimental design, A/B testing, statistics, causal inference, and hypothesis-driven analysis.
• Advanced proficiency in SQL and Python.
• Experience defining and operationalizing product and feature metrics.
• Ability to translate ambiguous product questions into rigorous analyses and actionable recommendations.
• Strong product instincts and the ability to distinguish statistical significance from meaningful product or customer impact.
• Experience partnering closely with Product, Engineering, or Machine Learning teams.
• Strong written and verbal communication skills.
• High attention to detail and commitment to analytical accuracy.
• Founder mindset: ownership, independence, curiosity, and willingness to go deep.

Responsibilities

• Define and track product, feature, and agent-level metrics.
• Design, run, and interpret A/B tests for model changes, prompts, agent behavior, workflows, and product features.
• Measure how the performance of our agents affects client outcomes, such as task completion, operational efficiency, response quality, and automation rates.
• Connect offline model evaluations with production performance and real-world customer impact.
• Conduct deep analyses across conversations, workflows, and product usage to identify opportunities and explain differences in performance.
• Investigate anomalies and regressions, perform root-cause analyses, and recommend improvements.
• Build statistical models, simulations, and analytical frameworks to support product and ML decisions.
• Partner with Engineering to improve instrumentation, data quality, experimentation systems, and analytical data models.
• Build dashboards and self-serve tools that help teams understand product and agent performance.
• Communicate findings and recommendations clearly to technical and non-technical stakeholders.

Skills

Data Science

Experimental design

Statistical analysis

SQL

Python

Product analytics

Stakeholder communication

Analytical thinking

Tools

ML evaluation systems

Data warehouses

BI tools

Experimentation platforms

Job description

HappyRobot is seeking a data-driven analytics professional to help embed data in product decisions. You will work with Product, Engineering, and ML teams to measure how model changes, prompts, and workflows drive client outcomes, with a focus on actionable insights and scalable instrumentation.

You’ll analyze millions of conversations and workflows, design experiments, and build dashboards that empower product teams. Strong SQL/Python skills and a founder mindset are essential for success.