Founding CSM – AI Automation & ROI Leader (Equity)

Clicks; San Francisco (CA); On-site; USD 100,000 - 180,000; Full time

Benefits offered by this job

Equity opportunities

Fast-paced work environment

Ownership in a well-funded startup

Job summary

Clicks is seeking a Founding Customer Success Manager to build relationships with customers post-sale in San Francisco. You will lead customer onboarding, configure AI automation workflows, and conduct ROI analyses to convert early deployments into lasting partnerships.

This role requires a rigorous quantitative background, analytical prowess, and a passion for AI. Join a fast-growing company with meaningful ownership opportunities.

Qualifications

• 2-3 years in consulting, account management, customer success, or a similar client-facing role.
• Strong analytical skills: you can build ROI models, interpret operational data, and present business cases to senior stakeholders.
• Genuine obsession with AI and how it is reshaping the way large organizations operate.

Responsibilities

• Lead the end-to-end onboarding for new customers, from kickoff through successful go-live.
• Work directly with customers to build, test, and refine automation workflows.
• Build detailed ROI models quantifying cost savings and efficiency gains.

Skills

Analytical skills

Excellent communicator

Obsession with AI

Client-facing experience

Education

Degree in Computer Science, Mathematics, Physics, Engineering

Job description

Clicks is seeking a Founding Customer Success Manager to build relationships with customers post-sale in San Francisco. You will lead customer onboarding, configure AI automation workflows, and conduct ROI analyses to convert early deployments into lasting partnerships.

This role requires a rigorous quantitative background, analytical prowess, and a passion for AI. Join a fast-growing company with meaningful ownership opportunities.