Founding Applied AI Enablement Lead

Liminal; United States; A distancia; USD 125.000 - 140.000; Jornada completa

Descripción de la vacante

Liminal is seeking a founding Applied AI Enablement Lead to turn secure AI access into everyday business value for regulated enterprises. You will build and lead our customer enablement function, serving as the primary AI advocate and trusted advisor.

You will teach non-technical employees how to use AI, guide technical teams through integrations like data sources and SSO, and establish playbooks and partner certification programs to scale.

Formación

• 6+ years in customer success, solutions consulting, technical enablement, or customer-facing GTM roles within B2B SaaS.
• Hands-on experience using AI tools, designing prompts, and building AI assistants in real-world workflows.
• Proven experience guiding customer IT and security teams through basic technical setups, such as data source connections and SSO integrations.
• Demonstrated ability to build, launch, or scale customer enablement, training, or partner certification programs.
• Exceptional communication and facilitation skills, with a track record of building enthusiasm and explaining emerging technology to non-technical audiences.
• Strong business acumen and experience owning outcomes tied to account adoption, retention, and revenue expansion in enterprise or mid-market segments.
• Entrepreneurial mindset with comfort building processes from scratch in a fast-paced startup environment.

Responsabilidades

• Drive Account Adoption & Growth: Execute account enablement plans that take enterprise customers from initial rollout to broad usage, aiming for concrete outcomes, such as, driving weekly active usage from 20% to 70%+ within 90 days.
• Educate & Empower Users: Lead engaging workshops, lunch-and-learns, and 1:1 sessions for knowledge workers new to generative AI, guiding users to build custom AI assistants.
• Guide Technical Setup & Integrations: Help IT and security teams connect data sources and configure SSO, while avoiding sales-engineering or architecture scope.
• Build & Scale the Enablement Function: Create playbooks, training collateral, and partner-qualification criteria to scale enablement as demand grows.
• Voice of the Customer & Expansion Partnership: Collaborate with Account Executives to identify expansion signals and influence Product/Go-To-Market roadmaps.

Conocimientos

Customer success

AI tools

IT & security integrations

Enablement programs

Communication

Business acumen

Startup mindset

Herramientas

SSO

Descripción del empleo

Liminal is seeking a founding Applied AI Enablement Lead to turn secure AI access into everyday business value for regulated enterprises. You will build and lead our customer enablement function, serving as the primary AI advocate and trusted advisor.

You will teach non-technical employees how to use AI, guide technical teams through integrations like data sources and SSO, and establish playbooks and partner certification programs to scale.