Foundation Solutions Service & Sales Technician

Groundworks; Twinsburg Township (OH); On-site; USD 20,000 - 23,000; Full time

Benefits offered by this job

Company vehicle

Fuel card provided

Paid training

Commission-based incentives

Job summary

Groundworks is seeking a Service Technician to act as a trusted advisor, combining hands‑on knowledge with consultative sales to deliver effective foundation and water management solutions for homeowners. You will travel to residences, inspect installations, build relationships, and present additional products to address issues or upgrade systems.

This role emphasizes safety, customer care, and compliance, with paid training, a company vehicle, and performance incentives.

Qualifications

• 1+ years of proven sales experience preferred.
• Construction/Home Improvement experience preferred.
• Proven customer relations experience preferred.
• High school diploma or GED or equivalent experience.
• A valid, non-restrictive Driver's License is required.

Responsibilities

• Execute appointments scheduled with customers.
• Travel to customers' home based on assigned appointments.
• Build long-term relationships with customers and professionally represent the company.
• Recommend additional products and services to enhance or improve original installation or to remedy a potential issue.
• Perform annual customer maintenance visits, examining work previously completed.
• Perform reactive service appointments, diagnose, and fix any issues.
• Install additional products purchased by the customer as necessary.
• Adhere to safety regulations and procedures.
• Examine solutions installed by the company and determine potential warranty or non-warranty work.
• Communicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as required.

Skills

Sales experience

Customer relations

Driver's license

Education

High school diploma or GED

Job description

Groundworks is seeking a Service Technician to act as a trusted advisor, combining hands‑on knowledge with consultative sales to deliver effective foundation and water management solutions for homeowners. You will travel to residences, inspect installations, build relationships, and present additional products to address issues or upgrade systems.

This role emphasizes safety, customer care, and compliance, with paid training, a company vehicle, and performance incentives.