Foundation Operations Lead: Data, Donor Systems & Analytics

Washington Hospital Healthcare System; Fremont (CA); On-site; USD 92,000 - 133,000; Full time

Job summary

Washington Health Foundation is seeking an Operations Manager, Foundation to lead and optimize backend operations, data governance, and donor analytics. The role focuses on ensuring accurate donor data, robust reporting, and scalable infrastructure to support fundraising campaigns.

You will oversee Raiser’s Edge NXT data, develop dashboards, and collaborate with Finance on reconciliations and reporting. This strategic role drives efficiency and data-driven fundraising growth.

Qualifications

• Bachelor’s Degree required.
• CFRE or similar certification preferred.
• 5–7 years of nonprofit operations, development operations, or related experience required.
• Experience in healthcare philanthropy or nonprofit fundraising preferred.
• Experience supervising staff preferred.

Responsibilities

• Lead and continuously improve the Foundation’s operational infrastructure, including gift processing, reporting, data governance, and documentation of standard operating procedures.
• Oversee the accuracy and integrity of all donor, gift, and pledge data within Raiser’s Edge NXT.
• Ensure timely and accurate gift entry, acknowledgments, pledge tracking, and reporting.
• Develop and implement dashboards and reporting to support fundraising strategy, pipeline management, and campaign performance.
• Partner with the Executive Director to improve fundraising efficiency, including cost-to-raise-a-dollar (CTRD) and operational effectiveness.
• Support campaign readiness by ensuring systems, processes, and reporting infrastructure are scalable.

Skills

Blackbaud Raiser's Edge NXT

Data analytics

Dashboards & reporting

Data integrations

Advanced Excel

Financial reconciliation

Education

Bachelor’s Degree

5–7 years nonprofit operations experience

CFRE certification preferred

Job description

Washington Health Foundation is seeking an Operations Manager, Foundation to lead and optimize backend operations, data governance, and donor analytics. The role focuses on ensuring accurate donor data, robust reporting, and scalable infrastructure to support fundraising campaigns.

You will oversee Raiser’s Edge NXT data, develop dashboards, and collaborate with Finance on reconciliations and reporting. This strategic role drives efficiency and data-driven fundraising growth.