Forward Deployed Product Manager

Gradial; New York (NY); On-site; USD 130,000 - 190,000; Full time

Benefits offered by this job

Equity

Health insurance

401K retirement plan

Paid time off

Paid sick leave

Job summary

Gradial is hiring a Forward Deployed Product Manager to help enterprise clients activate our AI-powered marketing platform inside complex martech environments. In this role, you’ll translate business goals into technical implementations, shaping product usage and roadmap.

You’ll support late-stage sales, lead delivery, and ensure measurable impact post-launch— all while feeding critical insights back into product development.

Qualifications

• 7+ years in product, implementation, or consulting roles within enterprise MarTech.
• Deep experience with CMS and DAM systems (e.g., AEM, Contentful, Sitecore) and content workflow tooling.
• Proven success deploying technology into complex client environments with multiple stakeholder groups.
• Strong product instincts with the ability to scope features and influence roadmap based on real-world usage.
• Excellent communication skills; comfortable aligning cross-functional teams around technical decisions.
• Willingness to travel for critical client engagements and cross-functional planning.

Responsibilities

• Define integration scope, success criteria, and deployment strategy during late-stage sales cycles.
• Lead implementation efforts across CMS, DAM, and workflow automation tools in client environments.
• Design and validate agent-powered workflows that streamline content creation, personalization, and publishing.
• Act as the voice of the customer with Product and Engineering, translating implementation challenges into roadmap opportunities.
• Drive go-live, QA, and UAT processes with clear ownership of time-to-value.
• Deliver enablement resources, training, and documentation to support long-term adoption.
• Build trusted relationships with client-side marketing and technical stakeholders.

Skills

Product management

Implementation

Client engagement

Cross-functional collaboration

MarTech

Job description

Gradial is the marketing operations system of work that helps marketers and creatives move from idea to execution faster. Our platform orchestrates across martech stacks, workflows, and people to automate marketing execution, cutting execution time, so marketers focus on the work only humans can do: shaping brands, understanding customers, and creating the work that moves people.

Backed by leading investors, we’re building software that adapts to the user, not the other way around. We move with urgency, operate with ownership, and solve hard problems from first principles. If you want to do ambitious work, take real responsibility, and help define the future of AI-native content operations, you’ll do your best work here.

Role Overview

Gradial is hiring a Forward Deployed Product Manager to help enterprise clients activate our AI platform inside complex marketing technology environments. In this role, you’ll work directly with customers to translate business goals into technical implementations, shaping both product usage and roadmap. You’ll support late-stage sales, lead delivery, and ensure measurable impact post-launch— all while feeding critical insights back into product development.

Responsibilities

• Define integration scope, success criteria, and deployment strategy during late-stage sales cycles
• Lead implementation efforts across CMS, DAM, and workflow automation tools in client environments
• Design and validate agent-powered workflows that streamline content creation, personalization, and publishing
• Act as the voice of the customer with Product and Engineering, translating implementation challenges into roadmap opportunities
• Drive go-live, QA, and UAT processes with clear ownership of time-to-value
• Deliver enablement resources, training, and documentation to support long-term adoption
• Build trusted relationships with client-side marketing and technical stakeholders

Requirements

• 7+ years in product, implementation, or consulting roles within enterprise MarTech
• Deep experience with CMS and DAM systems (e.g., AEM, Contentful, Sitecore) and content workflow tooling
• Proven success deploying technology into complex client environments with multiple stakeholder groups
• Strong product instincts with the ability to scope features and influence roadmap based on real-world usage
• Excellent communication skills; comfortable aligning cross-functional teams around technical decisions
• Willingness to travel for critical client engagements and cross-functional planning

Desirable Attributes

• Background in management consulting, systems integration, or forward-deployed product roles
• Familiarity with AI-based marketing automation and analytics platforms

Compensation

The salary range for this position is $130,000 – $190,000 annually. Final compensation will be determined based on factors such as experience, skills, and qualifications. In addition to base salary, this role will be eligible for performance-based bonuses and equity awards. Gradial offers a comprehensive benefits package, including medical, dental & vision insurance, 401K retirement plan, paid time off, paid sick leave and other employee wellness programs.

What We Offer

• Competitive salary and meaningful equity
• Comprehensive health, dental and vision coverage
• Fast-paced environment with flexibility and ownership
• Real impact, zero bureaucracy
• A front-row seat to building category-defining AI infrastructure

You’ll thrive here if you...

• Learn quickly, actively seek out new challenges, and regularly reconsider “how it’s always been done.”
• Have an innate drive for being 1% better than the day before, building towards greatness.
• Embrace AI as a core tool for problem-solving, innovation, and scale.
• Show customer-obsession (internal or external), high ownership/accountability, and bias for action.
• Communicate clearly, directly, with curiosity, and assuming good intentions.
• Thrive in fast-paced, hyper-growth environments where building better > maintaining status quo.

AI Literacy & Interviewing Tools

As an AI-first company, we prioritize AI literacy as a core competency in our hiring decisions. We’re excited by candidates who thoughtfully apply AI tools in their work, but during interviews we’re focused on you. This is your opportunity to show how you think, communicate, and solve problems. Over-reliance on AI-generated responses during the interview process (especially when it obscures your own voice) will result in disqualification. We want to understand your unique perspective and how you approach challenges, both with and without AI.

Gradial is dedicated to creating an environment where diverse perspectives are valued and all team members can grow. We offer competitive compensation, equity, flexible work hours, comprehensive benefits, and a collaborative culture focused on learning and impact.