Product Specialist

Gradial

Seattle (WA)

On-site

USD 140,000 - 180,000

Full time

14 days+

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Benefits offered by this job

Competitive salary

Comprehensive health coverage

Equity opportunities

Flexible working environment

Job summary

A Seattle-based marketing technology startup is seeking a Product Specialist to connect clients with Gradial's AI platform. This role focuses on integrating and optimizing enterprise marketing technologies, involving significant client interaction and implementation leadership. Ideal candidates have over 5 years in marketing tech and strong communication skills. A competitive salary range of $140,000 – $180,000 annually plus bonuses and equity is offered.

Qualifications

Experience implementing enterprise marketing technologies like CMS or DAM.
Hands-on experience with platforms such as Sitecore.
Proven design and configuration ability within complex MarTech environments.

Responsibilities

Define integration scope during pre-sales.
Lead technical implementations across client environments.
Design workflows to optimize content creation and publishing.

Skills

Client-facing implementations

Enterprise marketing technologies

Strong communication

Relationship building

AI concepts in marketing

Education

5+ years of experience

Tools

Adobe Experience Manager (AEM)

GA4

Jira

Confluence

Job description

Gradial is a Seattle‑based startup enabling digital experiences at the speed of thought. We empower marketers and creatives to implement their ideas directly, with software that adapts over time. Our platform automates website and design system updates, large‑scale migrations to new design systems, and continuous content optimization while adhering to company and product brands.

Backed by world‑class investors, we’re looking to scale our platform and expand our team. At Gradial, we operate with extreme ownership, bias towards action and critical‑path planning. We tackle problems from first principles, question assumptions, and find creative solutions. If you want to take risks, work on groundbreaking technology, and see the direct impact of your work, Gradial is where you belong.

Role Overview

Gradial is looking for a Product Specialist to serve as the connective tissue between clients, product, and implementation. In this role, you’ll translate business objectives into actionable integrations, helping enterprise customers embed Gradial’s AI platform directly into their existing MarTech ecosystems.

You’ll play a dual role in supporting late‑stage presales by shaping implementation scope and then owning the full delivery lifecycle post‑sale. From integration design to go‑live, your focus will be on enabling activation, adoption, and measurable impact. You’ll work across technical and marketing stakeholders to streamline how content gets created, personalized, and published, then ultimately accelerating time‑to‑value for some of the world’s most sophisticated marketing teams.

Responsibilities

Partner with Account teams in late‑stage pre‑sales to define scope, integrations, and agentic workflows
Lead technical implementations across CMS, DAM, and publishing systems within client environments
Design and deliver agent‑powered workflows that optimize content creation, personalization, and publishing
Collaborate with client marketing and engineering teams to ensure seamless platform adoption
Oversee QA, UAT, and deployment with a focus on quality, performance, and time‑to‑value
Deliver training and documentation to drive enablement and ongoing platform usage
Capture and relay feedback to influence product roadmap and future feature development

Requirements

5+ years implementing or managing enterprise marketing technologies (CMS, DAM, analytics, or automation)
Hands‑on experience with platforms like Adobe Experience Manager (AEM), Sitecore, or similar
Proven ability to design and configure tools within complex MarTech environments
Track record of leading client‑facing implementations or digital transformation projects
Strong communication and relationship‑building skills across technical and non‑technical audiences
Familiarity with agentic AI concepts and their application to marketing automation
Experience with tools such as GA4, Jira, Confluence, and content modeling
Willingness to travel up to 40% for key client engagements

Desirable Attributes

Background in AI‑enabled marketing platforms or digital experience ecosystems
Consulting or system integrator background with exposure to multiple client environments
Knowledge of Salesforce Marketing Cloud or similar enterprise marketing automation platforms

Compensation

The salary range for this position is $140,000 – $180,000 annually. Final compensation will be determined based on factors such as experience, skills, and qualifications. In addition to base salary, this role will be eligible for performance‑based bonuses and equity awards. Gradial offers a comprehensive benefits package, including medical, dental & vision insurance, 401(k) retirement plan, paid time off, paid sick leave and other employee wellness programs.

You'll thrive here if you

Learn quickly and actively seek out new challenges.
Embrace AI as a core tool for problem‑solving, creativity and scale.
Show a strong work ethic, high ownership and bias toward action.
Communicate clearly, directly and with curiosity.
Thrive in fast‑paced, hyper‑growth environments where building better > maintaining status quo.

AI Literacy & Interviewing Tools

As an AI‑first company, we prioritize AI literacy as a core competency in our hiring decisions. We’re excited by candidates who thoughtfully apply AI tools in their work, but during interviews we’re focused on you. This is your opportunity to show how you think, communicate, and solve problems. Over‑reliance on AI‑generated responses during the interview process (especially when it obscures your own voice) will result in disqualification. We want to understand your unique perspective and how you approach challenges, both with and without AI.

What We Offer