Forward Deployed Engineering Manager (Fully Remote)

N8n; USA; Remote; USD 180.000 - 210.000; Vollzeit

Zusammenfassung

N8n is an open workflow orchestration platform for AI automation, enabling technical teams to build with code flexibility and no-code speed. Founded in 2019, it has grown to over 260 employees across Europe and the US, backed by top investors with a $5.2bn valuation.

The role focuses on building high-impact customer delivery capabilities, scaling best practices, and ensuring globally consistent quality in deployment workflows.

Aufgaben

• Set technical quality standards for production workflows and customer delivery.
• Hire, onboard, and coach Forward Deployed Engineers.
• Manage team capacity and stay hands-on with customer engagements.
• Lead engagement intake and prioritization with Customer Success, Sales, and Partnerships.
• Scope engagements ensuring clear success criteria and timelines.
• Drive measurable outcomes through production-ready workflows and seamless handovers.
• Champion customer-first approach, enabling customers to build alongside FDEs.
• Create reusable technical assets like templates and workshops.
• Capture learnings to improve delivery quality globally.
• Work with partner managers to ensure high technical standards.
• Support partner certification and quality reviews.
• Translate customer feedback into product improvements.

Jobbeschreibung

• Set technical quality standards for production workflows and customer delivery.
• Hire, onboard, and coach Forward Deployed Engineers.
• Manage team capacity and stay hands-on with customer engagements.

Customer Delivery:

• Lead engagement intake and prioritization with Customer Success, Sales, and Partnerships.
• Scope engagements ensuring clear success criteria and timelines.
• Drive measurable outcomes through production-ready workflows and seamless handovers.

Scalability:

• Champion customer-first approach, enabling customers to build alongside FDEs.
• Create reusable technical assets like templates and workshops.
• Capture learnings to improve delivery quality globally.
• Work with partner managers to ensure high technical standards.
• Support partner certification and quality reviews.
• Translate customer feedback into product improvements.

N8n

N8n is an open workflow orchestration platform for AI automation, giving technical teams code flexibility with no-code speed. Founded in 2019, it has grown to over 260 employees across Europe and the US, backed by top investors with a $5.2bn valuation.