Forward Deployed Engineer

Crogl; Northern (KY); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Crogl is seeking a Forward Deployed Engineer to advance security operations with AI. The role focuses on deploying Crogl's analytics platform for customer use, guiding implementations, and acting as a technical advisor to ensure successful adoption.

You will prototype rapidly, work with APIs and data integrations, and deploy applications within secure customer networks. Excellent communication and deep customer empathy are essential for success in this remote role.

Qualifications

• 3-5 years in software or customer engineering with customer-facing focus.
• Proven rapid prototyping ability and end-to-end delivery.
• Familiarity with API concepts and data integration; knowledge of TypeScript, Go or Python.
• Experience deploying applications into secure customer networks (cloud & data center).
• Excellent communicator who can explain complex tech to varied audiences.
• Embed with strategic customers to understand business challenges and technical requirements.
• Contribute to internal knowledge base and best practices in the Forward Deployed Engineering group.

Responsibilities

• Lead architectural reviews and optimize deployments to maximize Crogl's platform value.
• Serve as trusted technical advisor for Crogl customers.
• Provide customer feedback to Product and Engineering to drive improvements.
• Deliver sales demos with feature engineering, training, and model monitoring to boost adoption.

Skills

Customer-facing engagements

Strong communicator

Rapid prototyping

Secure deployments

Strategic account engagement

Tools

TypeScript

Go

Python

Job description

Role: Forward Deployed Engineer

Job Type: Full Time, Remote

Crogl
Fully Autonomous AI Team Member for Your SOC

Join Crogl and be at the forefront of revolutionizing security operations with AI. As a Forward Deployed Engineer, you'll empower high-performance security teams by shaping the future of our cutting-edge security analytics platform.

Our Forward Deplyed Engineering team is growing. We're looking for self-starters who are committed to excellence, thrive in a fast-paced environment, and are excited to improve the lives of security teams. If this sounds like you, let's chat!

What you'll be doing:

• Lead architectural reviews and performance optimizations during customer implementations, ensuring successful deployments and maximizing the value of Crogl's platform
• Serve as the trusted technical advisor for customers who are using Crogl
• Act as the voice of the customer by providing feedback to the Product and Engineering teams that will help drive product improvements
• Serve as a technical expert during the sales process, delivering compelling demonstrations of Crogl's capabilities, including feature engineering, training, and model monitoring, resulting in increased customer adoption

What you bring to the team:

• 3-5 years of experience in software or customer engineering roles with a strong emphasis on customer-facing engagements
• A strong track record of rapidly prototyping ideas and seeing them through to reality
• Familiarity with the concepts of API and data integration, this may also be a familiarity or understanding of coding languages (TypeScript, Go, Python, etc..)
• Familiarity with deploying applications into secure customer networks composed of cloud and data center infrastructure
• An effective communicator who can translate highly complex technical concepts to both technical and non-technical audiences with empathy and depth
• Embed with strategic customers to understand their business challenges and technical requirements in detail
• Contribute to the internal knowledge base, best practices, and sharing insights gained from customer engagements to grow the Forward Deployed Engineering function from scratch

What separates you from other candidates:

• Proven experience building or supporting security products, or non-SaaS applications within enterprise networks and infrastructure
• Hands-on experience with AI systems, machine learning models, and agentic frameworks
• A track record of thriving in fast-paced, agile environments with continuous integration and deployment

Crogl is an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.